Search found 93 matches

by TMeric
16 Oct 2024, 22:19
Forum: TerraSync
Topic: TerraSync get stuck on *.pst-files (Outlook-Files)
Replies: 8
Views: 1893

Re: TerraSync get stuck on *.pst-files (Outlook-Files)

Due to the unique nature of .pst files, we cannot guarantee successful synchronization while maintaining data integrity. Therefore, we have implemented a default filter for such files. Many synchronization software applications also have similar default filtering rules.
by TMeric
16 Oct 2024, 22:07
Forum: Update Notice
Topic: TOS 6.0.512 (X86) is Released for Update
Replies: 41
Views: 8896

Re: TOS 6.0.512 (X86) is Released for Update

dodusman58 wrote: 16 Oct 2024, 21:34 I use only NFS, each time I change Permissions via shared folders SMB reactivate itself
Thank you for your feedback. We will verify the situation you mentioned in the lab.
by TMeric
16 Oct 2024, 21:56
Forum: Duple Backup
Topic: Connection to OneDrive failed
Replies: 4
Views: 1156

Re: Connection to OneDrive failed

Sorry, could you please provide the specific version number of Duple Backup that you are using? You can export the debug logs from the logging module in Duple Backup and send them to us via the technical support email or customer service portal. Additionally, you might want to try uninstalling and r...
by TMeric
16 Oct 2024, 21:48
Forum: TerraSync
Topic: How to Install TerraSync on F4-212
Replies: 1
Views: 240

Re: How to Install TerraSync on F4-212

Sorry, the F4-212 is an ARM model and cannot currently use the TerraSync application. You can regularly back up data from your other devices to the NAS using the SMB feature.
by TMeric
16 Oct 2024, 21:38
Forum: Hardware, Power and Accessories
Topic: External USB Sleeping
Replies: 5
Views: 603

Re: External USB Sleeping

Could you please let me know the model of your 5-bay external USB box? You might want to try our USB Copy application in the app center to see if it can resolve your issue.
by TMeric
06 Oct 2024, 16:33
Forum: File Services
Topic: Wrong free space on smb share
Replies: 1
Views: 248

Re: Wrong free space on smb share

Thank you for your feedback. We need to verify the issue you mentioned.
by TMeric
06 Oct 2024, 13:29
Forum: New Features Wanted
Topic: Change default to BackUp configuration
Replies: 1
Views: 329

Re: Change default to BackUp configuration

Thank you for your valuable suggestions. I have forwarded them to our product department for further evaluation.
by TMeric
06 Oct 2024, 13:15
Forum: New Features Wanted
Topic: Reset Function
Replies: 3
Views: 390

Re: Reset Function

I don't quite understand your requirements. Could you please provide a more detailed description?
by TMeric
06 Oct 2024, 11:37
Forum: File Services
Topic: You expect user to download 8GB of ADK in order to create a ISO file?
Replies: 1
Views: 210

Re: You expect user to download 8GB of ADK in order to create a ISO file?

I'm sorry for the inconvenience. The restoration needs to be done in a PE environment, so a PE image must be created for the restoration process. When creating the PE image for restoration, it is necessary to download the ADK provided by Microsoft, and the size of the ADK is determined by Microsoft.
by TMeric
06 Oct 2024, 11:20
Forum: USB Series
Topic: D8Hybrid reports the same SN for all NVMe drives
Replies: 17
Views: 2042

Re: D8Hybrid reports the same SN for all NVMe drives

We are currently optimizing the SN issue and expect to support the ZFS file system in one to two weeks. Additionally, the device has a bandwidth of 10G, and the 5G displayed may be due to a USB connection issue.

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