External USB Sleeping

[jpeckinp]

I have a F4-424 Pro with a 5-bay external USB box for backups.
Is there a way of keeping the drives awake? I have TFM Backup set to back up data to different drives but sometimes when it wakes up the drives they have changed letter/name and the backup tries a whole new backup on a different drive.

[TMeric]

Could you please let me know the model of your 5-bay external USB box? You might want to try our USB Copy application in the app center to see if it can resolve your issue.

[jpeckinp]

It's an Orico DS500U3.
I get the issue of the drive isn't present with USB Copy even if it shows back up in the drive list. It takes about 5 minutes for it to be recognized by USB Copy after it comes out of sleep mode.

[TMzethar]

You can wait for the release of TOS6 to adjust the Disk Sleep to “Never”. Of course, you can also set “Never” on TOS5, but there is a problem with “Never” on TOS5, so it is not recommended for now.

[jpeckinp]

You can wait for the release of TOS6 to adjust the Disk Sleep to “Never”. Of course, you can also set “Never” on TOS5, but there is a problem with “Never” on TOS5, so it is not recommended for now.

I'm running 6.0.512 but I haven't seen this option. Where is it?

[RyanYang]

You can go to the TOS control panel under "Hardware & Power" to set the hard drive sleep mode.