TerraMaster Forum

Hi! I’m interested in beta testing your app via TestFlight on my iOS device. Could you please add me to the testing group?
My Apple ID: [email protected]
Thanks!

Varlei wrote: ↑15 Apr 2026, 11:40 The problem of mounting remote SMB folders persists. I connect to my server without problems with my Synology DSM 7.3.2 and Asustor ADM 5.1.2, but with Terramaster TOS7 I get the message "The source path is not available."

viewtopic.php?t=9976

tsurkan4ik wrote: ↑17 Apr 2026, 15:46 Hi! I’m interested in beta testing your app via TestFlight on my iOS device. Could you please add me to the testing group?
My Apple ID: [email protected]
Thanks!

For iOS, experience TNAS Mobile 3.X via: https://testflight.apple.com/join/wFWYABJS

mnewland wrote: ↑17 Apr 2026, 01:05 i uploaded some more images from my phone to test - images im seeing in photos are still several months old - nothing new is showing

I am sorry that if this differ from the ideal usage scenario you had in mind.
In fact, only photos that have been indexed by the TOS will appear in Photos. The photos backed up or uploaded to TNAS via the TNAS mobile app are not automatically indexed.
If TOS were to handle indexing automatically, it could result in significant performance overhead and affect system stability. We recommend scheduling a regular indexing session via the TOS Web interface.
Additionally, please open the backup destination directory on TNAS under “Files” and check whether these 3,500 images are present.

Hi! I created a new shared folder. I created a new user, assigned them permissions to the shared folder, and added them in the SMB application section, but they still can't mount the shared folder (they're denied). I also blocked them from using the TOS in the application section, but they can still log in to the web UI!!??

TOS 7.0.0517
F2-223

kai wrote: ↑17 Apr 2026, 18:16 Hi! I created a new shared folder. I created a new user, assigned them permissions to the shared folder, and added them in the SMB application section, but they still can't mount the shared folder (they're denied). I also blocked them from using the TOS in the application section, but they can still log in to the web UI!!??

TOS 7.0.0517
F2-223

Hi, rgarding your problem, we need more information to investigate further.
If this is an issue first encountered on version 7.0.0517, please post it under the topic thread for 7.0.0517.
viewtopic.php?t=9974

TMzethar wrote: ↑17 Apr 2026, 16:15

just an FYI the new version of the app seems to crash when trying to upload video files that are several GB in size

phone = Xiaomi 15 Ultra
Android 16
OS = Hyper OS 3.0.9.0

mnewland wrote: ↑20 Apr 2026, 22:03
just an FYI the new version of the app seems to crash when trying to upload video files that are several GB in size

phone = Xiaomi 15 Ultra
Android 16
OS = Hyper OS 3.0.9.0

Our internal testing shows that uploading video files several gigabytes in size on Android system phones does not cause TNAS Mobile to crash. Can you consistently reproduce this issue? What is the specific size and format of the uploaded video?

[/quote]

Our internal testing shows that uploading video files several gigabytes in size on Android system phones does not cause TNAS Mobile to crash. Can you consistently reproduce this issue? What is the specific size and format of the uploaded video?
[/quote]

the video was 6.4gb in size and an .MKV

[/quote]
In fact, only photos that have been indexed by the TOS will appear in Photos.
[/quote]

I have re-indexed all my photos on the NAS - in photos im currently now not seeing any thumbnails.
should i go to the index directories - remove them re-add and let it start indexing again?