TOS 7 Is Now Out of Beta — Official Release

Official news about TOS, mobile app, PC app updates or beta releases.
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CursaYang
TM Support
Posts: 987
Joined: 06 Jan 2025, 16:34
China

Re: TOS 7 Is Now Out of Beta — Official Release

Post by CursaYang »

astartes wrote: ↑07 Oct 2026, 03:01
Since you can access the videos on the NAS through Kodi, the storage module of the NAS itself should be working properly. Can you access the NAS via SSH?

viewtopic.php?t=2350

If so, please log in and run the following commands, then send us the output for analysis:

Code: Select all

systemctl status TOSDaemon.service

Code: Select all

systemctl status nginx.service
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Technical team: support(at)terra-master.com(for technical support)
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galni
Posts: 10
Joined: 17 Jan 2023, 15:53

Re: TOS 7 Is Now Out of Beta — Official Release

Post by galni »

After I upgraded my NAS T5-221 to from TOS 6.0 to TOS 7.0 via auto update, I waited 1 hour and rescan using TNAS PC app and my NAS is no longer found :(
I tried restarting the NAS but it didn't work. I got stuck now and can't access my NAS anymore.
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EriChan
TM Support
Posts: 425
Joined: 06 Jan 2026, 12:27
China

Re: TOS 7 Is Now Out of Beta — Official Release

Post by EriChan »

galni wrote: ↑20 Oct 2026, 14:53
Thank you for the feedback. Since multiple factors may be involved, please reach out to online support through this link for troubleshooting:
https://salesiq.zohopublic.com/signatur ... 97d0be8892
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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