TerraMaster Forum

Which version of TNAS mobile are you currently using? We recommend upgrading to TNAS mobile 3.5 Beta to experience the backup feature, as this version has been optimized for the backup process. Download instructions: Android: Click to download the installation package directly https://download3.ter...

Hello, Thank you for your valuable feedback! Regarding the issues you raised, our responses are as follows: 1. Regarding the ‘Photos’ sorting feature: Your suggestion to add ascending/descending sorting on mobile is highly valuable. This functionality is currently unavailable. We have logged your r...

You can check the RAID synchronization speed by entering the command 'cat /proc/mdstat' in the 'Terminal' application of TOS. Meanwhile, please go to 'Control Panel > Disks > S.M.A.R.T.' to run a S.M.A.R.T. test on the disks and check for any "Warning" or "Critical" alerts.

Please try following this guide to free up space: viewtopic.php?t=6999

If the problem persists, please feel free to contact us for further technical support.

zravis wrote: ↑27 Feb 2026, 21:49

Simply select the automatic online installation option, and it will automatically download the latest version of TOS 6.

Hello, to troubleshoot your issue more accurately, we can arrange for an engineer to provide remote assistance. Please visit the TerraMaster official website, click the online chat window in the bottom right corner, and contact customer service to schedule a remote service appointment. When schedul...

jibe49 wrote: ↑26 Feb 2026, 02:30

First, stop the Nextcloud container. Then, run 'docker volume rm nextcloud_db nextcloud_nextcloud' to clear Nextcloud data. Next, modify the '- MYSQL_HOST=localhost:3306' entry in the YML file to '- MYSQL_HOST=db'. Finally, restart the container.

Hello, thank you for your feedback and the crash log you provided. Our development team will analyze it immediately. To help us pinpoint the issue more accurately, please provide the following information: · What is the TOS system version of your NAS device? · Is the “iCloud Photos” feature enabled ...

Maxip wrote: ↑26 Oct 2025, 15:45

Please specify how you run your containers: through Docker Manager, via SSH command line, or using other tools?

AES wrote: ↑26 Oct 2025, 21:13

The disk overview showing "Пустой" indicates that the system currently does not recognize a disk in that slot.
How many M.2 disks have you installed in the device? Please ensure the M.2 disks are fully inserted into the slots and securely fastened.