Hi,
I have F4-210 NAS with TOS 4.2.41-2203011629.
I tried to access it with root privilage with no success.
I tried with ssh root@mynasip -p 9222 and it replays asking the password.
I have inserted my regular admin password, the one I'm using to access TOS via web, but instead of getting root access it keept asking password again.
I did this few times and now I got my root account locked due to 6 failed logins.
I tried ssh admin@mynasip -p9222 and able to access it with my admin account.
sudo su command was succesfully and I seemed to give me root access.
I'm not sure if message that root account is locked that i gop previusly is real a problem or not, but I'd like to clean the root account login status and undestand why the roo@myipaddress procedure failed. I guess it is important should the admi user have a problem.
Please advice.
Thankyou
[Help] root acces on my F4-210 NAS
Re: [Help] root acces on my F4-210 NAS
If your TOS version is 4.2.12 or above, please use your first created acount to log in, then switch to the highest root authority with the same password:
viewtopic.php?t=2350
viewtopic.php?t=2350
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Re: [Help] root acces on my F4-210 NAS
Ok thanks.CursaYang wrote: ↑18 Sep 2025, 16:32 If your TOS version is 4.2.12 or above, please use your first created acount to log in, then switch to the highest root authority with the same password:
viewtopic.php?t=2350
Is the message "root account locked due to 6 failed logins." I get, when trying to access directly with root account, a problem or not ?
Re: [Help] root acces on my F4-210 NAS
Don't worry, this isn't a problem.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)

