[Help] Centralized Backup Questions

Centralized Backup is a professional disaster recovery tool specially developed for business users.
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Canuck
Posts: 30
Joined: 06 May 2025, 09:23
Canada

[Help] Centralized Backup Questions

Post by Canuck »

Hi there, diving into Centralized Backup. Two questions:
  • It looks like for Windows Computer backup, it uses the IP to identify the machine. So if you don't have a static address and/or uses a different adapter (wired vs wireless), then it thinks it is different computer when the client IP changes. Am I missing something?
  • The backup slams my T424-Pro leaving it basically unresponsive to other tasks. Any ability to reduce the number of cores it is using or otherwise lower the process priority?
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TMzethar
TM Support
Posts: 2818
Joined: 27 Oct 2020, 16:43

Re: [Help] Centralized Backup Questions

Post by TMzethar »

On computer, you will need to use your TNAS credentials to connect to TNAS. Even if your computer’s IP address changes, this will not affect normal operation.
Regarding the high CPU load you mentioned, we will continue to work on optimizing performance. Could you please let me know which version of the TOS system and Centralized Backup you are using?
For more information on Centralized Backup, please refer to:
https://toshelp.terra-master.com/docs/T ... zed-backup
https://toshelp.terra-master.com/docs/T ... ckup-agent
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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