TOS 7.0.0804 (x86) Official Release Update

Official news about TOS, mobile app, PC app updates or beta releases.
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Nitrokalel
Posts: 46
Joined: 24 Apr 2024, 05:51
Mexico

Re: TOS 7.0.0804 Official Release (x86) is Released for Update

Post by Nitrokalel »

F8 SSD Plus (8x4TB NVMe, TRaid, 48GB, prod) update ok
F8 SSD Plus (6x1TB+2x2TB, TRaid, 48GB,prod) update ok
F4-424 Pro (2x22TB+2x10TB HDD +1TB+500GB NVMe, TRaid, 32GB, beta) update ok
F2-423 (2x18TB, TRaid, 32GB, beta) update ok
F2-221 (6TB+10TB, TRaid, 10GB, beta)
D1 SSD (2TB, prod) is ecognized
F8 SSD Plus (8x4TB NVMe, TRaid, 48GB, prod)
F8 SSD Plus (6x1TB+2x2TB, TRaid, 48GB, prod)
F4-424 Pro (2x22TB+2x10TB HDD +1TB+500GB NVMe, TRaid, 32GB, prod)
F2-423 (2x18TB, TRaid, 32GB, prod)
F2-221 (6TB+10TB, TRaid, 10GB, prod)
D1 SSD (2TB, prod)
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snapsh0t
Posts: 85
Joined: 19 Oct 2025, 03:23
Great Britain

Re: TOS 7.0.0804 Official Release (x86) is Released for Update

Post by snapsh0t »

Disk sleep findings:

I turned on debug mode and have found that one HDD is inactive while the other is active and they swap over every 30 minutes.
This is with the smartmontools service running. If the service is stopped then both HDDs sleep (not confirmed from the log, just from the lack of noise).
Obviously, I don't know what happens with a RAID more complex than RAID1.

I hope this helps someone, somewhere.....
F2-425 Plus, 16GB RAM, 2 x 500GB WD SN700 EXT4 RAID1, 2 x 18TB WD Red Pro EXT4 RAID1, TOS 7.0.<latest>
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Jimmsan
Posts: 6
Joined: 29 Jul 2026, 16:29
Sweden

Re: TOS 7.0.0804 Official Release (x86) is Released for Update

Post by Jimmsan »

EriChan wrote: 29 Jul 2026, 21:21
BFG wrote: 29 Jul 2026, 05:14
Jimmsan wrote: 29 Jul 2026, 16:42
Thank you for the feedback.To better assist you in confirming whether there are any abnormalities in the TOS system, please send the complete log to our technical support email at [email protected] via email, and attach the forum link and your forum ID as well.
Done, thanks!
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Gremlin
Gold Member
Posts: 1719
Joined: 02 Dec 2022, 22:31
Great Britain

Re: TOS 7.0.0804 Official Release (x86) is Released for Update

Post by Gremlin »

Updated 4 devices yesterday. All apparently ok.
F5-221 TOS7.0.1130 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.1130 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.1130 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.1130 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
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nitzer71
Posts: 29
Joined: 08 Jul 2026, 08:12
Switzerland

Re: TOS 7.0.0804 Official Release (x86) is Released for Update

Post by nitzer71 »

EriChan wrote: 28 Jul 2026, 17:16
nitzer71 wrote: 28 Jul 2026, 16:37
We need to check this issue remotely. Please contact the online technical support staff through the following link to schedule remote technical support and attach the forum link and your forum ID as well:
https://salesiq.zohopublic.com/signatur ... 97d0be8892
Found the cause of my Jellyfin monitoring issue after upgrading to TOS 7.

The issue was related to my original shared folder migrated from TOS 6. I created a new shared folder, moved my media folders there, and updated the Jellyfin library path. Automatic detection is now working again.

If anyone else has manual scans working but real-time monitoring not working after the upgrade, it may be worth testing with a newly created shared folder.
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TMzethar
TM Support
Posts: 3021
Joined: 27 Oct 2020, 16:43

Re: TOS 7.0.0804 Official Release (x86) is Released for Update

Post by TMzethar »

snapsh0t wrote: 30 Jul 2026, 03:47 Disk sleep findings:

I turned on debug mode and have found that one HDD is inactive while the other is active and they swap over every 30 minutes.
This is with the smartmontools service running. If the service is stopped then both HDDs sleep (not confirmed from the log, just from the lack of noise).
Obviously, I don't know what happens with a RAID more complex than RAID1.

I hope this helps someone, somewhere.....
This was supposed to be fixed. Have you seen the same issue come back after the 7.0.0804 update?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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TMzethar
TM Support
Posts: 3021
Joined: 27 Oct 2020, 16:43

Re: TOS 7.0.0804 Official Release (x86) is Released for Update

Post by TMzethar »

nitzer71 wrote: 30 Jul 2026, 10:34 Found the cause of my Jellyfin monitoring issue after upgrading to TOS 7.[/b]

The issue was related to my original shared folder migrated from TOS 6. I created a new shared folder, moved my media folders there, and updated the Jellyfin library path. Automatic detection is now working again.

If anyone else has manual scans working but real-time monitoring not working after the upgrade, it may be worth testing with a newly created shared folder.
Thanks for sharing your approach. This does sound like a permission issue. TOS 7 introduces a new permission system, so permissions from TOS 6 need to be converted. Sometimes the conversion prompt gets missed — or it simply takes too long when dealing with large data sets. In those cases, manually reapplying the permissions can achieve the same result.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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nitzer71
Posts: 29
Joined: 08 Jul 2026, 08:12
Switzerland

Re: TOS 7.0.0804 Official Release (x86) is Released for Update

Post by nitzer71 »

TMzethar wrote: 30 Jul 2026, 10:54
Thanks for the explanation. I did try reapplying the permissions on the original shared folder first, but the issue remained.
What solved it was creating a completely new shared folder in TOS 7 and moving the same media folders there. After updating the Jellyfin library path, automatic monitoring started working again.

This makes me think it may not be only a permission issue, but possibly something related to the original shared folder migration from TOS 6.
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TMzethar
TM Support
Posts: 3021
Joined: 27 Oct 2020, 16:43

Re: TOS 7.0.0804 Official Release (x86) is Released for Update

Post by TMzethar »

nitzer71 wrote: 30 Jul 2026, 11:17
We will continue to observe and track the matter you have brought to our attention.
Also, if your issue isn't specifically related to this 7.0.0804 update, it might be better to open a new thread or post in a more relevant topic.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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snapsh0t
Posts: 85
Joined: 19 Oct 2025, 03:23
Great Britain

Re: TOS 7.0.0804 Official Release (x86) is Released for Update

Post by snapsh0t »

TMzethar wrote: 30 Jul 2026, 10:42
snapsh0t wrote: 30 Jul 2026, 03:47 Disk sleep findings:

I turned on debug mode and have found that one HDD is inactive while the other is active and they swap over every 30 minutes.
This is with the smartmontools service running. If the service is stopped then both HDDs sleep (not confirmed from the log, just from the lack of noise).
Obviously, I don't know what happens with a RAID more complex than RAID1.

I hope this helps someone, somewhere.....
This was supposed to be fixed. Have you seen the same issue come back after the 7.0.0804 update?
Yes, my tests were done after I updated to 7.0.0804.
F2-425 Plus, 16GB RAM, 2 x 500GB WD SN700 EXT4 RAID1, 2 x 18TB WD Red Pro EXT4 RAID1, TOS 7.0.<latest>
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