[Help] SMART Data for D2-320

USB RAID storage for photographers, music producers, movie collectors
Post Reply
User avatar
blexter
Posts: 2
Joined: 06 Mar 2025, 07:09
Australia

[Help] SMART Data for D2-320

Post by blexter »

Hi,

I have a D2-320 with Hc550 16tb x2

I am unable to get the SMART data for these drives via my D2-320.

Is there a way to get this?

Thanks
User avatar
TMzethar
TM Support
Posts: 2827
Joined: 27 Oct 2020, 16:43

Re: [Help] SMART Data for D2-320

Post by TMzethar »

D2-320 supports the transmission of S.M.A.R.T information. Could you please describe your usage environment?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
blexter
Posts: 2
Joined: 06 Mar 2025, 07:09
Australia

Re: [Help] SMART Data for D2-320

Post by blexter »

I'm using it on Proxmox VE and whenever I connect it to my system it shows that smart data is unavailable.
User avatar
TMzethar
TM Support
Posts: 2827
Joined: 27 Oct 2020, 16:43

Re: [Help] SMART Data for D2-320

Post by TMzethar »

It might be that the account you're using doesn't support viewing that information. You can try using sudo or switch to the root account with higher privileges.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
TANAKA
Posts: 4
Joined: 14 Mar 2025, 11:01
Japan

Re: [Help] SMART Data for D2-320

Post by TANAKA »

How can I check the SMART data on a Windows system?
User avatar
Frostbyte
Posts: 27
Joined: 19 Feb 2025, 17:36
United States of America

Re: [Help] SMART Data for D2-320

Post by Frostbyte »

TANAKA wrote: 14 Mar 2025, 11:45 How can I check the SMART data on a Windows system?
I just came across this post: viewtopic.php?t=7692
User avatar
GDragon
Posts: 16
Joined: 20 Feb 2025, 11:08
Poland

Re: [Help] SMART Data for D2-320

Post by GDragon »

1. Download CrystalDiskInfo
Visit the official link to download the software installer.
2. Install the Software
Double-click the installer and follow the setup wizard (default settings recommended).
3. View S.M.A.R.T Data
Launch CrystalDiskInfo. It will auto-detect the TDAS-connected drive and display real-time metrics like health status, temperature, and detailed S.M.A.R.T values.
User avatar
TANAKA
Posts: 4
Joined: 14 Mar 2025, 11:01
Japan

Re: [Help] SMART Data for D2-320

Post by TANAKA »

I will try,thanks!
Post Reply

Return to “USB Series”