[Help] Want to reinstall a TOS version were app cans be reinstalled !

Discussion on Plex media server and clients
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chaumont
Posts: 2
Joined: 03 Mar 2025, 16:38
France

[Help] Want to reinstall a TOS version were app cans be reinstalled !

Post by chaumont »

Subject: There is no more "TOS re-install" item in the panel board:

I have a rough souvenir of having installed "the last of the last" TOS version on my F2-221. Now (and it's too late) I think I remember this "last of the last" TOS installation was blocking future updates (and worse future apps installation).

Very stupidly, I have uninstalled (a too rapid manipulation) my Plex server and it is now impossible to reinstall it (even manually).

So, how can I re-install an older TOS in a more flexible version, or how can I upgrade TOS to a TOS5 version, more flexible?
Note: I need a brutal solution (since nothing of all my tests work).

Without my Plex server running, I am very sad :-(.
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TMzethar
TM Support
Posts: 2815
Joined: 27 Oct 2020, 16:43

Re: [Help] Want to reinstall a TOS version were app cans be reinstalled !

Post by TMzethar »

What version of TOS are you currently using?

The issue may not originate from the system itself; it could be due to HDD errors, file system issues, or incorrect configuration of Plex library files.

If you can still access the TOS web interface, please refer to this troubleshooting guide:

viewtopic.php?t=4772
viewtopic.php?t=364
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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chaumont
Posts: 2
Joined: 03 Mar 2025, 16:38
France

Re: [Help] Want to reinstall a TOS version were app cans be reinstalled !

Post by chaumont »

The version is TOS 4.2.07-2012241608.
I do not think it comes from HDD errors of a file system issue.
All the other apps have the same problem.
See image:
Image

None of the recommendations below are feasible (most items have disappeared).
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TMzethar
TM Support
Posts: 2815
Joined: 27 Oct 2020, 16:43

Re: [Help] Want to reinstall a TOS version were app cans be reinstalled !

Post by TMzethar »

This issue might be caused by damaged system files. If you want to reset the system to lateset TOS 4 -- TOS4.2.44, please refer to:
viewtopic.php?t=423
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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