Reinstalling TOS on F4-220

The discussion here is limited to topics related to the system update itself. Please post the functional issues after the system update to the corresponding other forums.
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TMlinda
TM Support
Posts: 276
Joined: 13 Jun 2022, 16:57

Re: Reinstalling TOS on F4-220

Post by TMlinda »

josephj11 wrote: 13 Dec 2024, 16:08
You can directly install TOS4.2.44 or TOS5.0.176 system.
TOS5.1 and above systems require the system partition to be 8G. If you need to install a system above TOS5.1 and the system partition is less than 8G, you need to format the hard disk and reinstall the system. You can refer to the following operation instructions: viewtopic.php?f=28&t=4912
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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josephj11
Posts: 14
Joined: 07 Sep 2021, 04:27
United States of America

Re: Reinstalling TOSR on F4-220

Post by josephj11 »

Before i try to reinstall the software:
I now have access to the NAS webpage and can log into it.

The next problem is that I can't get in via via telnet or ssh. Below is a bunch of context.

Questions:

What do I have to do to get CLI access to the NAS?
When I telnet 192.168.0.8, it asks me for TNAS-003283 login:
but the TOS-PC web access password doesn't work.

What do I have to do to regain ssh access?

Thanks.

Joe

Code: Select all

root@sananda:~/.ssh# ls
authorized_keys  config  config~  id_rsa  id_rsa.pub  known_hosts

root@sananda:~/.ssh# cat config
Host 192.168.0.8
    Port 9222

known_hosts has an entry in it that ends in root@TNAS-003283
    
#!/bin/bash

## Testing ssh between sananda and TNAS
## Must be run as root because that's the user
## that ssh-keygen was run under

sudo ssh -v [email protected]

bigbird@sananda:~/bin/mytest
$ ./mytest_ssh        
[sudo] password for bigbird:
OpenSSH_7.6p1 Ubuntu-4ubuntu0.7+esm3, OpenSSL 1.0.2n  7 Dec 2017
debug1: Reading configuration data /root/.ssh/config
debug1: /root/.ssh/config line 1: Applying options for 192.168.0.8
debug1: Reading configuration data /etc/ssh/ssh_config
debug1: /etc/ssh/ssh_config line 19: Applying options for *
debug1: Connecting to 192.168.0.8 [192.168.0.8] port 9222.
debug1: Connection established.
debug1: permanently_set_uid: 0/0
debug1: identity file /root/.ssh/id_rsa type 0
debug1: key_load_public: No such file or directory
debug1: identity file /root/.ssh/id_rsa-cert type -1
debug1: key_load_public: No such file or directory
debug1: identity file /root/.ssh/id_dsa type -1
debug1: key_load_public: No such file or directory
debug1: identity file /root/.ssh/id_dsa-cert type -1
debug1: key_load_public: No such file or directory
debug1: identity file /root/.ssh/id_ecdsa type -1
debug1: key_load_public: No such file or directory
debug1: identity file /root/.ssh/id_ecdsa-cert type -1
debug1: key_load_public: No such file or directory
debug1: identity file /root/.ssh/id_ed25519 type -1
debug1: key_load_public: No such file or directory
debug1: identity file /root/.ssh/id_ed25519-cert type -1
debug1: Local version string SSH-2.0-OpenSSH_7.6p1 Ubuntu-4ubuntu0.7+esm3
debug1: Remote protocol version 2.0, remote software version OpenSSH_8.3
debug1: match: OpenSSH_8.3 pat OpenSSH* compat 0x04000000
debug1: Authenticating to 192.168.0.8:9222 as 'root'
debug1: SSH2_MSG_KEXINIT sent
debug1: SSH2_MSG_KEXINIT received
debug1: kex: algorithm: curve25519-sha256
debug1: kex: host key algorithm: ecdsa-sha2-nistp256
debug1: kex: server->client cipher: [email protected] MAC: <implicit> compression: none
debug1: kex: client->server cipher: [email protected] MAC: <implicit> compression: none
debug1: expecting SSH2_MSG_KEX_ECDH_REPLY
debug1: Server host key: ecdsa-sha2-nistp256 SHA256:qDjC5r5fdIY/i0Gf8sd3K9p7SOIeSTkUE+ZdD05qmH8
debug1: Host '[192.168.0.8]:9222' is known and matches the ECDSA host key.
debug1: Found key in /root/.ssh/known_hosts:3
debug1: rekey after 134217728 blocks
debug1: SSH2_MSG_NEWKEYS sent
debug1: expecting SSH2_MSG_NEWKEYS
debug1: SSH2_MSG_NEWKEYS received
debug1: rekey after 134217728 blocks
debug1: SSH2_MSG_EXT_INFO received
debug1: kex_input_ext_info: server-sig-algs=<ssh-ed25519,[email protected],ssh-rsa,rsa-sha2-256,rsa-sha2-512,ssh-dss,ecdsa-sha2-nistp256,ecdsa-sha2-nistp384,ecdsa-sha2-nistp521,[email protected]>
debug1: SSH2_MSG_SERVICE_ACCEPT received
debug1: Authentications that can continue: publickey,password,keyboard-interactive
debug1: Next authentication method: publickey
debug1: Offering public key: RSA SHA256:VZaoLMDAe3G9E9cYtGvEue6w0GV6TrmkOqtLn5AL1BM /root/.ssh/id_rsa
debug1: Authentications that can continue: publickey,password,keyboard-interactive
debug1: Trying private key: /root/.ssh/id_dsa
debug1: Trying private key: /root/.ssh/id_ecdsa
debug1: Trying private key: /root/.ssh/id_ed25519
debug1: Next authentication method: keyboard-interactive
Password:
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TMzethar
TM Support
Posts: 2826
Joined: 27 Oct 2020, 16:43

Re: Reinstalling TOSR on F4-220

Post by TMzethar »

josephj11 wrote: 16 Dec 2024, 11:20
For the method of logging into the terminal via SSH, please refer to this:
viewtopic.php?t=2350
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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josephj11
Posts: 14
Joined: 07 Sep 2021, 04:27
United States of America

Re: Reinstalling TOS on F4-220

Post by josephj11 »

Ping
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josephj11
Posts: 14
Joined: 07 Sep 2021, 04:27
United States of America

Re: Reinstalling TOS on F4-220

Post by josephj11 »

I installed TOS 4.2.44 from the TOS-PC.
It appeared to install fine, but TOS-PC still shows 4.2.39 even after restart.
However telnet login worked again. And I was able too get root access via sudo su -
I tried to ssh in but my keys didn't work and after 4 tries of manually enetering the password, it says password locked.
What do I do next?

I also then tried to install TOS 5.0.176, but the file I downloaded was an ins file (TOS_X642.0_5.0.176_00227_2210111430.ins), not a bz2 file ad TS-PC wouldn't use it.
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josephj11
Posts: 14
Joined: 07 Sep 2021, 04:27
United States of America

Re: Reinstalling TOS on F4-220

Post by josephj11 »

I also tried installing TOS 5.0.76 once I downloaded the right file. That also seemed to work, but TOS still says it's version 4.2.39.
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josephj11
Posts: 14
Joined: 07 Sep 2021, 04:27
United States of America

Re: Reinstalling TOS on F4-220

Post by josephj11 »

Ping. I'm still trying to resolve this - both the ssh access and upgrading TOS as far as possible.
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TMlinda
TM Support
Posts: 276
Joined: 13 Jun 2022, 16:57

Re: Reinstalling TOS on F4-220

Post by TMlinda »

josephj11 wrote: 04 Jan 2025, 04:35
The .ins file is the installation package file, and the .bz2 file is the upgrade package file. If you want to install the system, you need to use the .ins file. You can refer to the following link for instructions on how to install the system: viewtopic.php?t=423
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
josephj11
Posts: 14
Joined: 07 Sep 2021, 04:27
United States of America

Re: Reinstalling TOS on F4-220

Post by josephj11 »

Thanks. I did the factory reset and it installed TOS 4.2.44 by itself. It never asked me for the ins (or the .bz2) file. It changed its IP address by itself to match my new network configuration. One problem solved.

Now, I want to upgrade to TOS 5.0.176 and I have both the ins and bz2 versions.

I tried to upgrade to 5 from within TOS again using the .bz2 version (since TOS is now at a slightly newer version). Again,it appeared to work, but shows 4.2.44 when it's done.

What do I do with TOS_X642.0_5.0.176_00227_2210111430.ins (or the .b2 version) to get the NAS to install it?

The NAS still has all my old backups which I would like to keep, but can sacrifice them if necessary to get it working correctly again.
TMpzhen

Re: Reinstalling TOS on F4-220

Post by TMpzhen »

You can refer to this link for TOS5.0 installation. viewtopic.php?f=28&t=3358
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