Hi,
I bought a new Desktop and trying to connect to my tnas using Windows File Explorer. I keep on getting wrong password message even though I am giving corrrrect password.
I am able to login with same credentials using browser, but not able to connect using File Explorer - to drag and drop files. Please help me.
Thanks.
Suresh.
Not able to login from a new Computer
Re: Not able to login from a new Computer
In TNAS check individual permissions on shared folders.
F5-221 TOS7.0.0777 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
Re: Not able to login from a new Computer
{L_BUTTON_AT}suresh
What is your TOS system version? If the guest user is enabled, you can deactivate this user first. You can also refer to the following operation link to troubleshoot:viewtopic.php?f=77&t=2759To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Not able to login from a new Computer
All,
Thank you for your suggestions, but somehow none of them worked.
Finally it worked when I changed my password.
Thank you.
Thank you for your suggestions, but somehow none of them worked.
Finally it worked when I changed my password.
Thank you.
