[TOS4]Why can't I log into the TOS webpage while other services such as Samba can be accessed normally?

[TMzethar]

Troubleshooting

Applicable models：
All TNAS models

Applicable version：
TOS 4.1.x ~ 4.2.x

Solution：

A. Log in to the TNAS terminal with ssh as root, execute the following instrcution:

Code: Select all

service nginx start

Refresh the TOS page.

B. If method A does not solve the problem, please excute the following instruction:

Code: Select all

service nginx stop
cp /etc.default/nginx/nginx-extend.conf /etc/nginx
cp /etc.default/nginx/nginx-http.conf /etc/nginx
cp /etc.default/nginx/nginx.conf /etc/nginx
service nginx start

Refresh TOS page

c. If method b does not resolve the issue, it is recommended that you reinstall TOS to fix the problem. Additionally, even if method b resolves the issue, the cause of the error is still unclear, and there may likely be other underlying problems. For stability and security reasons, we still recommend that you reinstall TOS.
viewtopic.php?t=423

[Leon67]

I have the same problem on F4-423 TOS 5.0.166, but the recommendations did not help. what else can be done?

[RyanYang]

Do you use any features and apps? What did you do to cause this to happen?
If you can't log in with ssh, restart TNAS and still the same result, you need to reinstall the system: viewtopic.php?f=76&t=423

[Leon67]

This problem arose after a regular reboot of the system. I reinstalled the system and so far everything is working fine.I installed and then uninstalled some regular applications, perhaps the problem arose because of this.

[greenal]

Bit of a long shot, but my Win11 desktop will not find TNAS while my VPN is on.

[sybarix]

Had the same issue several times on the F2-221 running 5.0.158 and 5.0.171. Nginx was also unable to start after a regular system reboot.