[Help] F4 SSD. Initialization. TOS 6 install fail

Initialization of newly purchased TNAS or re-installation of your TNAS
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kudabezh
Posts: 1
Joined: 25 Oct 2025, 03:42
Russia

[Help] F4 SSD. Initialization. TOS 6 install fail

Post by kudabezh »

Have a nice day!

Help me figure out my problem.:

I cannot initialize the F4 SSD device and install the operating system. The OS installation process goes through to 100 percent, the device is sent to reboot (3 short beep-beep-beep sounds, followed by another beep, followed by three short beeps again). The HDMI is connected, but no information is displayed on the screen during reboot. The TNAS PC for Windows program always displays information that the device is not initialized. Swapping nvme drives does not help. Reinstalling does not help.

I have tried both the recommended installation method and the manual installation.

The device is new, I have not used it before.

Configuration of 4 SSD ADATA PCIE 3.0 2Tb ALEG-710-2TCS Legend 710. All 4 SSD drives are determined by the device and are available for selection during manual TOS installation.

The default RAM is from the manufacturer.

Please help me figure out what's going on.
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TMroy
TM Support
Posts: 3065
Joined: 10 Mar 2020, 14:04
China

Re: [Help] F4 SSD. Initialization. TOS 6 install fail

Post by TMroy »

Your SSD model is not verified, and has not been reported by other users as compatible with your NAS. Please try with only one SSD or try another model.
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To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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