Considering returning new F4-212

Initialization of newly purchased TNAS or re-installation of your TNAS
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chrisl300
Posts: 4
Joined: 27 Nov 2024, 23:51
Great Britain

Considering returning new F4-212

Post by chrisl300 »

I purchased an f4-212 after seeing it recommended on YouTube to replace an old DLink NAS.

I particularly wanted it to run Plex as a media station, and for general file storage. I use Linux (ZorinOS which is based on Ubuntu 24.04 LTS).

I installed an Seagate IronWolf, 8TB drive.

Firstly the advertised Linux support is severely lacking. Downloaded TNAS PC for Ubuntu 5.1.73 and tried to install it, all I get is a black rectangle
Image

Support for Linux is seemingly non-existent. Help tells me what to do for Windows and Mac, despite the NAS running linux itself.

Copying files to the device using CP gives me lots of "Input/output error". I'm getting "device full" when there is 7TB free. eg. -

Code: Select all

cp: error reading '/mnt/Volume_1/MEDIA/TV/4400/The 4400 Season 1 Complete/The 4400 S01E03 - Becoming.avi': Input/output error
Which gives me no confidence about data security.

Do I struggle on or do I just return it?
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HeliaWu
TM Support
Posts: 61
Joined: 22 Aug 2024, 18:54
China

Re: Considering returning new F4-212

Post by HeliaWu »

Hello!
1. Currently, TNAS PC merely supports the utilization of Windows and MAC, and does not support the employment of Linux systems for the time being;
2. Regarding the error when using cp to copy files, could you show us the screenshot? I'm not certain about what you are doing. TNAS 5.1.73 enables file uploading, copying, and other related operations.
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Gremlin
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Joined: 02 Dec 2022, 22:31
Great Britain

Re: Considering returning new F4-212

Post by Gremlin »

I think there is a confusion with version numbers:

from the TM support download
TNAS PC for Ubuntu Desktop assistant application for Ubuntu OS computer 5.0.15 Download
F5-221 TOS7.0.0777 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
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chrisl300
Posts: 4
Joined: 27 Nov 2024, 23:51
Great Britain

Re: Considering returning new F4-212

Post by chrisl300 »

Here's a screenshot of the error.

Image

I downloaded TNAS for Ubuntu from here -

Code: Select all

https://support.terra-master.com/download/packages?product=F4-212%20(1GB)
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TMroy
TM Support
Posts: 3065
Joined: 10 Mar 2020, 14:04
China

Re: Considering returning new F4-212

Post by TMroy »

I'm very sorry! We will test and verify the issue you reported. The main function of TNAS PC for Linux is to search for TNAS devices within the network. If the client is temporarily unavailable, please access it through hostname.local or by entering the TNAS IP address in your browser.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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chrisl300
Posts: 4
Joined: 27 Nov 2024, 23:51
Great Britain

Re: Considering returning new F4-212

Post by chrisl300 »

Is it possible to install alternative NAS software on the F4-212?
I see guides saying to load the software on the internal USB drive, but I don't see one inside.
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ColaChen
TM Support
Posts: 164
Joined: 11 Aug 2023, 18:15
China

Re: Considering returning new F4-212

Post by ColaChen »

chrisl300 wrote: 29 Nov 2024, 12:08
Hello,the F4-212 is an ARM type system, which can only be installed on a hard disk and has no internal USB.
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Gremlin
Gold Member
Posts: 1631
Joined: 02 Dec 2022, 22:31
Great Britain

Re: Considering returning new F4-212

Post by Gremlin »

You could try Open Media Vault I saw that had arm support at some level. I don't use Arm, so I can't tell you more.
Any (usb) port in a storm. :)
F5-221 TOS7.0.0777 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
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chrisl300
Posts: 4
Joined: 27 Nov 2024, 23:51
Great Britain

Re: Considering returning new F4-212

Post by chrisl300 »

So basically, the F4-212 isn't capable of running the lastest version of TOS.
The Linux application doesn't work at all.
Copying files to it gives errors.
Support is lacking. (See other threads on here).
The version of PLEX that can be installed using TOS is out of date, so Plex tells me.

I have started the return process.
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