I want to backup a folder outside of Public

Discuss understanding the various backup tools available and choosing the one that's right for you
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usrname
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Joined: 06 Aug 2024, 07:34
Ukraine

I want to backup a folder outside of Public

Post by usrname »

TOS5
F4-423
Version 5.1.145.00300

I tried CloudSync, but you cannot access folders outside of public. I've confirmed this with support. I want to backup my Plex server files which are in /Volume1/Plex/Library/Application Support/Plex Media Server

is there anyway to do with without winscp which takes forever to download files?
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Gremlin
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Re: I want to backup a folder outside of Public

Post by Gremlin »

Where do you need to backup to? The destination may determine what is available. Rsync possibly? If I am backing up (random) folders I tend to use third party backup running on another machine which can backup files using smb (or whatever protocol you can use) from nas to another device (usually either windows or another nas which is my base network). Not necessarily quick, but reliable.
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usrname
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Joined: 06 Aug 2024, 07:34
Ukraine

Re: I want to backup a folder outside of Public

Post by usrname »

I'd prefer to mega or my laptop. I'll checkout that rsync as an option. Thanks
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TMzethar
TM Support
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Re: I want to backup a folder outside of Public

Post by TMzethar »

You may misunderstand something.
All the directories you can see in File Manager are available as optional directories on CloudSync.
You can also expand the Plex folder and ultimately select the subdirectory you want as the backup source.
If you are still confused, please send a screenshot of the problem you are experiencing.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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usrname
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Joined: 06 Aug 2024, 07:34
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Re: I want to backup a folder outside of Public

Post by usrname »

TMzethar wrote: 06 Aug 2024, 18:58 You may misunderstand something.
All the directories you can see in File Manager are available as optional directories on CloudSync.
You can also expand the Plex folder and ultimately select the subdirectory you want as the backup source.
If you are still confused, please send a screenshot of the problem you are experiencing.
I hope I'm missing something, but I spoke with tech support and sent screenshots. I cannot see this folder in the file manager as it's outside of the public folder. I'll send you a screenshot though.
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usrname
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Ukraine

Re: I want to backup a folder outside of Public

Post by usrname »

usrname wrote: 07 Aug 2024, 03:51
TMzethar wrote: 06 Aug 2024, 18:58 You may misunderstand something.
All the directories you can see in File Manager are available as optional directories on CloudSync.
You can also expand the Plex folder and ultimately select the subdirectory you want as the backup source.
If you are still confused, please send a screenshot of the problem you are experiencing.
I hope I'm missing something, but I spoke with tech support and sent screenshots. I cannot see this folder in the file manager as it's outside of the public folder. I'll send you a screenshot though.
Oh man I feel dumb. I checked again when my system wasn't sluggish and that folder Plex does open up to the one I was looking for. CloudSync does work.
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