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Why Is A-USBLAN-2.5G Not Recognized on TNAS Devices?

Posted: 12 Oct 2023, 18:42
by TMzethar
Symptoms:
A-USBLAN-2.5G (USB 2.5G Dongle) is not recognized when connected to TNAS devices, but it is recognized when connected to a PC.


Applicable Models:

A-USBLAN-2.5G

Solution:
Using the example of a Win10 system:

1. Connect the A-USBLAN-2.5G adapter to your PC and go to Device Manager > Network Adapters to check for the USB 2.5G driver.
2. Download WIN_USB_PGTOOL_v2.0.13 burning tool and run RtPGtoolUI.exe
https://download3.terra-master.com/Util ... .13_V3.zip
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3. Configure the PGtoolUI interface:

3.1 Fill in CURRENT, MINIMUM, and MAXIMUM with the MAC address you need to burn.

3.2 Check SPI_FLASH_EN, EEPROM_EN, LINK_OK.

3.3 Set LED_SEL_CFG to 200008003F020200.

3.4 Keep other options at their defaults.

3.5 Click "Program" to burn.
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4. This is the interface for burning completion. After the burning process is completed, please remove A-USBLAN-2.5G from the PC and connect it to the TNAS device for use.
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Re: Why Is A-USBLAN-2.5G Not Recognized on TNAS Devices?

Posted: 12 Oct 2023, 23:39
by crisisacting
The burning tool download is not linked in your post.

Re: Why Is A-USBLAN-2.5G Not Recognized on TNAS Devices?

Posted: 20 Apr 2025, 11:20
by SteveEtho
Awesome so glad I stumbled onto this! Finally my Terramaster 2.5G USB adapter is detected and working on my F5-221 running TOS6, thanks for this.

Re: Why Is A-USBLAN-2.5G Not Recognized on TNAS Devices?

Posted: 22 Aug 2025, 21:33
by LordP
Hello,

I tried this, but everything is greyed out.

I am on Windows 11 and ran RtPGtoolUI.exe as administrator.

I do see the unit with the tool and in Device Manager, but I cannot change any parameters.

Any ideas why?

Thank you.

Re: Why Is A-USBLAN-2.5G Not Recognized on TNAS Devices?

Posted: 23 Aug 2025, 03:38
by crisisacting
LordP wrote: 22 Aug 2025, 21:33 … Any ideas why?
This tool doesn't work in Windows 11; you'll need to run it under Windows 10 to apply it.

Re: Why Is A-USBLAN-2.5G Not Recognized on TNAS Devices?

Posted: 25 Aug 2025, 19:21
by LordP
crisisacting wrote: 23 Aug 2025, 03:38
LordP wrote: 22 Aug 2025, 21:33 … Any ideas why?
This tool doesn't work in Windows 11; you'll need to run it under Windows 10 to apply it.
Oh. I guess I'll have to create a virtual machine.

Will that work?

Re: Why Is A-USBLAN-2.5G Not Recognized on TNAS Devices?

Posted: 25 Aug 2025, 22:44
by LordP
Well, I found a newer version of the tool: WIN_USB_PGTOOL_v2.0.19

And it does allow me to change SOME things, but not all that are illustrated here. For example, EEPROM_EN is selectable, but LPM_EN is not selectable.

I think I'll leave well enough alone and just forget about this tweak.

Thanks for your help.