[Help] Rsync not working

Rsync is a backup tool common to most Linux servers and clients.
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IvIv
Posts: 1
Joined: 11 Aug 2026, 02:39
Cambodia

[Help] Rsync not working

Post by IvIv »

Hi everybody,

I'm trying to back up my data from a TNAS to a Synology NAS using rsync. A user named “RSYNC” has been created on the destination system. The rsync service is enabled, and the SSH port is configured accordingly. However, after the first step, the Backup Wizard displays an error message stating that a connection could not be established.

In the terminal, however, both the connection and the file transfer work:

rsync -a -e ‘ssh -p xxxxx’ /Volume1/backup_test/test.txt [email protected]:/Volume1/backup_test/test.txt

I am using the latest version, TOS 7.0.0804.

Thanks for your help.
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Gremlin
Gold Member
Posts: 1721
Joined: 02 Dec 2022, 22:31
Great Britain

Re: [Help] Rsync not working

Post by Gremlin »

FYI you are a couple of versions behind.
F5-221 TOS7.0.1130 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.1130 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.1130 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.1130 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
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rfbjr
Silver Member
Posts: 427
Joined: 16 May 2024, 23:43
United States of America

Re: [Help] Rsync not working

Post by rfbjr »

Firewall? Both using the same rsync ports?
F6-424 & F4-425 Plus at 7.0.1163
F4-424 Pro (x2) also at 7.0.1163
D4-320
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CursaYang
TM Support
Posts: 790
Joined: 06 Jan 2025, 16:34
China

Re: [Help] Rsync not working

Post by CursaYang »

Are there any error messages in the Rsync logs? When creating the backup task, did you select SSH as the encryption method for transfer?

You can also try updating TOS to 7.0.1105 and then connecting again: viewtopic.php?t=10416
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