Discuss, seek assistance, and report issues related to hardware components, such as hardware platforms, memory, network ports, power supplies, UPS systems, and so on.
I have just updated my F6-424Max to TOS7.0777 and one of the cores (Core0) of my CPU is often at 100C, in fact all of the courses are higher temps than I have seen. The room hasnt changed as its set with aircon, and activity is no different to normal.
Does this mean I need to reseat the CPU with new thermal paste, its a relatively new machine.
If the CPU core temperature was within the normal range prior to the TOS 7 upgrade, then reaching temperatures as high as 100°C after the upgrade is abnormal. Please generate and download a log report via TOS > Technical Support > Issue Report, and then email it to our technical support address (support(at)terra-master.com) so that we can analyze it.
To contact our team, please send email to following addresses, remember to replace (at) with @
Based on the system report you provided, the fan is currently set to automatic mode, and the CPU has been under sustained high load for a long period.
We recommend that you first try setting the fan to a fixed high speed. If the temperature still reaches 100°C, you may consider either replacing the thermal paste or slightly lowering the CPU power consumption in the BIOS.
In addition, your system RAM has been triggering OOM (Out of Memory) events, which have severely impacted system services. We suggest that you limit the RAM usage allocated to Docker containers and virtual machines.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)