[Help] F6-424 Max CPU core temperature ~100C

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fallenazazel
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Joined: 15 Apr 2026, 19:34
Great Britain

[Help] F6-424 Max CPU core temperature ~100C

Post by fallenazazel »

I have just updated my F6-424Max to TOS7.0777 and one of the cores (Core0) of my CPU is often at 100C, in fact all of the courses are higher temps than I have seen. The room hasnt changed as its set with aircon, and activity is no different to normal.
Image
Does this mean I need to reseat the CPU with new thermal paste, its a relatively new machine.

Thanks
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CursaYang
TM Support
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Joined: 06 Jan 2025, 16:34
China

Re: [Help] F6-424 Max CPU core temperature ~100C

Post by CursaYang »

If the CPU core temperature was within the normal range prior to the TOS 7 upgrade, then reaching temperatures as high as 100°C after the upgrade is abnormal. Please generate and download a log report via TOS > Technical Support > Issue Report, and then email it to our technical support address (support(at)terra-master.com) so that we can analyze it.
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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TMzethar
TM Support
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Joined: 27 Oct 2020, 16:43

Re: [Help] F6-424 Max CPU core temperature ~100C

Post by TMzethar »

Based on the system report you provided, the fan is currently set to automatic mode, and the CPU has been under sustained high load for a long period.

We recommend that you first try setting the fan to a fixed high speed. If the temperature still reaches 100°C, you may consider either replacing the thermal paste or slightly lowering the CPU power consumption in the BIOS.

In addition, your system RAM has been triggering OOM (Out of Memory) events, which have severely impacted system services. We suggest that you limit the RAM usage allocated to Docker containers and virtual machines.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Gremlin
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Joined: 02 Dec 2022, 22:31
Great Britain

Re: [Help] F6-424 Max CPU core temperature ~100C

Post by Gremlin »

If the apps in use before and after the upgrade are unchanged, does that not imply (regarding the OOM events) that TOS7 is less optimised and/or a greater "consumer" of RAM than TOS6. Would that be something that @TM might address?
:idea: {Given the cost of ram these days maybe @TM might provide foc ram upgrades for machines that can be upgraded. :twisted: :twisted: :roll: }
F5-221 TOS7.0.0777 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
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