TerraMaster Forum

mumr wrote: ↑18 Feb 2026, 01:46 Добрый день!
F2-424, TOS 7.0.0403
Обновление прошло штатно, без ошибок.
Конфигурация 2хNVMe (system + HyperCache), 2x4Tb HDD

Проблема -- после, примерно, одного часа после загрузки NAS исчезают все Shared Folders.
При этом в настройках я их вижу, но из файлового менеджера -- они исчезают.
Помогает перезагрузка только. В чем может быть проблема? Как лечить?

Regarding this abnormal situation, we have not observed it so far. The cause may come from a blockage, and it cannot be ruled out that it comes from an unknown abnormality. We will pay attention to the relevant situation later. If you encounter this problem again, we suggest you preserve the phenomenon and contact us to help you find the cause remotely.

vozerov wrote: ↑19 Feb 2026, 01:10

We have noted the issue you mentioned regarding ClamAV scanning and the invalid snapshot quantity limit causing a freeze. We will attempt to reproduce, check, and fix it if confirmed.
Regarding the issue you mentioned on the File Manager, we hope you can provide a screenshot to show it.

Den795 wrote: ↑20 Feb 2026, 16:12 Hello everyone!
I have two NAS:
F6-424 Max
FW: 7.0.0403
BIOS: 5.26
5 x WST18000NM000J-2TV103
+
1 x Netac NVMe SSD 4TB (for HyperCache, Balance mode)
+
1 x NX-512 2280 NVMe SSD

and

F4-425 Max
FW: 7.0.0403
BIOS: MTWL0101.V06
3 x HDD ST10000NE0008-2PL103
+
1 x HDD WDC WD103KFBX-68CCLN0
+
2 x Netac NVMe SSD 2TB (RAID0, for HyperCache, Balance mode)
+
1 x Kingston SNV2S500G

The OS is installed on both NAS on the HDD, because I thought the errors were due to the installation on a 512GB NVMe SSD.
Problem:
Every time I reboot any NAS, the md0 resync occurs, which significantly slows down the NAS, and periodically, after a reboot, the NAS loses files.
Is this a known issue and how can I fix it?

Regarding the issue of RAID resynchronization after each reboot, it may be caused by various reasons such as individual damaged HDD not joining the RAID in a timely manner, or data inconsistency among RAID members due to power outages, system blockages, insufficient power supply, etc., and is unrelated to the TOS 7.0.0403 version.

Concerning the file loss problem you mentioned, we have not received similar feedback so far, and it is unclear if it is related to the previous issue. We will continue to monitor this problem. If you have further supplements or other requests, we recommend that you create a separate dedicated thread for us to track your issue.

If the issue can be stably reproduced, you can also contact the official website's Live Chat to request remote technical support for troubleshooting. terra-master.com If you don't have much time, you can collect the system report in advance and send it to our technical support email for inspection; perhaps something can be found.

Trying to install openclaw, I have corrupted the installation, please can share with me an installation file of last TOS7 to recover my NAS?
I already was on TOS 7.0.0403 (X86)
The installation has modified some packages in root directory.
Do i need to recover the internal USB or what?
Please help me in recovering.
E.

eulero wrote: ↑21 Feb 2026, 22:27

I have sent you the relevant documents via private message.

bartmans99 wrote: ↑14 Feb 2026, 16:50 Question about Configuration backup. My previous backup for TOS 6 is 88.241kb. The new backup for TOS 7 is just 272kb. Is this correct?

In addition to the filesize. I see the backup file appearing in / (root) as a .bin file. I wouldn't expect to see it there.

bartmans99 wrote: ↑24 Feb 2026, 23:35 In addition to the filesize. I see the backup file appearing in / (root) as a .bin file. I wouldn't expect to see it there.

We have noted the issue you reported, and engineers are investigating the cause. Thank you for bringing this to our attention.

Why hasn't there been an update the past 3 weeks for TOS 7?

JSCFORCE wrote: ↑26 Feb 2026, 12:20 Why hasn't there been an update the past 3 weeks for TOS 7?

Sorry, the Spring Festival holiday lasted for 2-3 weeks, during which related work was paused. Now the related work has resumed and updates will continue.
Hope you can have a better experience in the new year.

vozerov wrote: ↑19 Feb 2026, 01:10 Так же выявил еще пару ошибок:
1. если настроить в резервном копировании автоматическое создание моментальных снимков и поставить режим удаления самой старой версии, при достижении лимита моментальных снимков установленный, самый старый не удаляется и вся система ломается добавления новых и удаления старых.
2. В файловом менеджере при подключении через tnas.onine в левой колонке быстрого доступа всегда не прогружаются названия в блоке пространство пользователя и Местоположения, кроме открытого раздела поумолчанию, если нажать обновить в файловом менеджере, то названия в блоке местоположения прогрузятся

This issue has been observed and corrective measures have been taken. Please pay attention to future version update notifications.