TerraMaster Forum

Shadeofspirit wrote: ↑09 May 2026, 20:11 I was able to find the old update package 7.0.0299 (used for previous update from tos6 to tos7) - it also put nas to the initialization mode and rolled back to 6.0.794
Log file of the failed update:
https://limewire.com/d/VGgS8#zhGdiNwlLF

I had the old update package 7.0.0299, I can upload it if you still need it
https://www.mediafire.com/file/ivqy58cb ... 4.bz2/file

Shadeofspirit wrote: ↑11 May 2026, 01:27

There is no error related to update failure, please visit our official online chat to book remote session for further troubleshoot.

Updated on F2-221 and F4-425, no issues.

Hi

I am seeing the messages below on my console are they normal?

Is there a bios issue?

Why are tasks timing out, I have 24GB RAM?

Thank you in advance.

[ 12.037576] openvswitch: Open vSwitch switching datapath
[ 12.072001] hub 1-0:1.0: USB hub found
[ 12.072396] hub 1-0:1.0: 12 ports detected
[ 12.073166] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.UBTC.RUCC], AE_NOT_FOUND (20240827/psargs-332)
[ 12.073906] ACPI Error: Aborting method \_SB.PC00.XHCI.RHUB.HS01._PLD due to previous error (AE_NOT_FOUND) (20240827/psparse-529)
[ 12.076505] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.UBTC.RUCC], AE_NOT_FOUND (20240827/psargs-332)
[ 12.077221] ACPI Error: Aborting method \_SB.PC00.XHCI.RHUB.HS01._UPC due to previous error (AE_NOT_FOUND) (20240827/psparse-529)
[ 12.084919] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.UBTC.RUCC], AE_NOT_FOUND (20240827/psargs-332)
[ 12.085704] ACPI Error: Aborting method \_SB.PC00.XHCI.RHUB.HS01._PLD due to previous error (AE_NOT_FOUND) (20240827/psparse-529)
[ 12.087003] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.UBTC.RUCC], AE_NOT_FOUND (20240827/psargs-332)
[ 12.087770] ACPI Error: Aborting method \_SB.PC00.XHCI.RHUB.HS02._PLD due to previous error (AE_NOT_FOUND) (20240827/psparse-529)
[ 12.090752] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.UBTC.RUCC], AE_NOT_FOUND (20240827/psargs-332)
[ 12.091563] ACPI Error: Aborting method \_SB.PC00.XHCI.RHUB.HS02._UPC due to previous error (AE_NOT_FOUND) (20240827/psparse-529)
[ 12.109855] r8169 0000:01:00.0 eth0: RTL8126A, 6c:bf:b5:04:77:10, XID 64a, IRQ 153
[ 12.110351] r8169 0000:01:00.0 eth0: jumbo features [frames: 9194 bytes, tx checksumming: ko]
[ 12.112910] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.UBTC.RUCC], AE_NOT_FOUND (20240827/psargs-332)
[ 12.113899] ACPI Error: Aborting method \_SB.PC00.XHCI.RHUB.HS02._PLD due to previous error (AE_NOT_FOUND) (20240827/psparse-529)

and

[ 12.510758] usb 1-1: New USB device found, idVendor=0bda, idProduct=5423, bcdDevice= 1.86
[ 12.511069] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 12.511366] usb 1-1: Product: 4-Port USB 2.0 Hub
[ 12.511682] usb 1-1: Manufacturer: TerraMaster
[ 12.512073] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.UBTC.RUCC], AE_NOT_FOUND (20240827/psargs-332)
[ 12.512674] ACPI Error: Aborting method \_SB.PC00.XHCI.RHUB.HS01._PLD due to previous error (AE_NOT_FOUND) (20240827/psparse-529)
[ 12.513973] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.UBTC.RUCC], AE_NOT_FOUND (20240827/psargs-332)
[ 12.514582] ACPI Error: Aborting method \_SB.PC00.XHCI.RHUB.HS01._PLD due to previous error (AE_NOT_FOUND) (20240827/psparse-529)
[ 12.515224] hub 1-1:1.0: USB hub found
[ 12.516511] hub 1-1:1.0: 5 ports detected
[ 12.619500] usb 2-3: new SuperSpeed Plus Gen 2x1 USB device number 2 using xhci_hcd
[ 12.635627] usb 2-3: New USB device found, idVendor=0bda, idProduct=0423, bcdDevice= 1.86
[ 12.635982] usb 2-3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 12.636314] usb 2-3: Product: 4-Port USB 3.2 Hub
[ 12.636640] usb 2-3: Manufacturer: TerraMaster
[ 12.640594] hub 2-3:1.0: USB hub found
[ 12.641280] hub 2-3:1.0: 4 ports detected
[ 12.747518] usb 1-2: new high-speed USB device number 3 using xhci_hcd
[ 12.874368] usb 1-2: New USB device found, idVendor=1908, idProduct=1320, bcdDevice= 0.00
[ 12.874692] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 12.874999] usb 1-2: Product: TerraMaster
[ 12.875303] usb 1-2: Manufacturer: TNAS
[ 12.875599] usb 1-2: SerialNumber: HZV76431
[ 12.875955] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.UBTC.RUCC], AE_NOT_FOUND (20240827/psargs-332)
[ 12.876565] ACPI Error: Aborting method \_SB.PC00.XHCI.RHUB.HS02._PLD due to previous error (AE_NOT_FOUND) (20240827/psparse-529)
[ 12.878090] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.UBTC.RUCC], AE_NOT_FOUND (20240827/psargs-332)
[ 12.878714] ACPI Error: Aborting method \_SB.PC00.XHCI.RHUB.HS02._PLD due to previous error (AE_NOT_FOUND) (20240827/psparse-529)
[ 12.879483] usb-storage 1-2:1.0: USB Mass Storage device detect

Also

[ 9954.7875881 INFO: task PMS LibUpdater:42966 blocked for more than 122 seconds
L 9954.7876191
Tainted: G
6.12.63+ #15
L 9954.7876301
"echo 0 › /proc/sys/kernel/hung_task timeout_secs" disables this message:
[10200.5572981
INFO: task btrfs-transacti:2036 blocked for more than 122 seconds.
[10200.557326]
Tainted: G
DE
[10200.557337]
6.12.63+ #15
"echo 0 › /proc/sys/kernel/hung_task_timeout_secs" disables this message.
[10200.557602]
INFO: task PMS Logger: 7148 blocked for more than 122 seconds.
[10200.557614]
Tainted: G
OE
[10200.557624]
6.12.63+ #15
is a sees nis mess
"echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
[10200.557964]
[10200.557975]
INFO: task PMS LibUpdater: 43571 blocked for more than 122 seconds.
Tainted: G
6.12.63+ #15
[10200.5579861
[10200.5582121
"echo
0>/proc/sys/kernel/hung_
task_timeout_secs" disables this message.
INFO: task PMS BPQ Events: 43652 blocked for more than 122 seconds.
[10200.5582301
Tainted: G
[10200.558240]
6.12.63+ #15
"echo 0 › /proc/sys/kernel/hung_task_timeout_secs" disables this message.
[10323.442134]
INFO: task PMS Logger:7148 blocked for more than 245 seconds.
[10323.442160]
Tainted: G
6.12.63+ #15
[10323.442171]
[10323.442612]
"echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
INFO: task PMS LibUpdater: 43571 blocked for more than 245 seconds.
[10323.442626]
Tainted: G
6.12:63+ #15
[10323.4426361
"echo 0›/proc/sys/kernel/hung_task_timeout_secs" disables this message.
[10323.442922]
INFO: task PMS BPQ Events: 43652 blocked for more than 245 seconds.
[10323.44Z935]
Tainted: G
6.12.63+ #15"
[10323.442945] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
[10446.326909]
INFO: task btrfs-cleaner:2035 blocked for more than 122 seconds.
[10446.326936]
Tainted: G
6.12.63+ #15
[10446.3269471 "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
[10446.327479] INFO: task PMS Logger:7148 blocked for more than 368 seconds.
[10446.327491]
Tainted: G«
6.12.63+ #15
[10446.327501] "echo 0 › /proc/sys/kernel/hung_task_timeout_secs" disables this message.

ctmutlow wrote: ↑12 May 2026, 21:06

The issue where the `btrfs-cleaner` process continuously consumes memory or causes the system to freeze is a known problem. When `btrfs-cleaner` is triggered, the only current workaround is to increase (expand) the system's memory capacity; other tasks can only resume normal operation once the `btrfs-cleaner` process has completed.

Thank you for your reply, I already have 24Gb in my F4 SSD so it seems a bit overkill to go and buy a replacement 32Gb card.

Is there a timetable for a fix?

I have see on the web that interactions between quotas being enabled and there being multiple snapshots of can cause this memory issue.

I have now disabled quotas and it seems more stable, is there anything else I can try, please like purging snapshots?

Many thanks.

Shadeofspirit wrote: ↑11 May 2026, 01:27

TMzethar wrote: ↑10 May 2026, 11:10

hi, i had checked md5 and everything is correct.
I have F2-425 plus NAS.
I believe, the boot order is default - i didn't change bios settings.
BIOS version: MTWL0101.V07

In case it will help smbd:
As well option "TOS boot first" was enabled in bios, I was not able to modify the boot order. I disabled it, in boot order moved TOS drive to the end of the list, enable "TOS boot first".
After that I was able to get TOS 7 back and install updates.
Alternatively, it is also possible just to remove TOS recovery drive (depending on nas model, it is a regular USB drive or a USB dom drive plugged inside the nas)

ctmutlow wrote: ↑14 May 2026, 22:45

Based on the report you posted above, btrfs-cleaner will consume memory resources until the process ends before executing subsequent tasks. Currently, the best solution is to add more memory modules to the NAS, and wait patiently

Thanks, turn off disk quotas seems to have fixed the issue - the system is now more snappy

Проблема:
Фото с айфона не синхронизируются - 3 штуки из 49000 и намертво встаёт процесс - в чем дело?