TerraMaster Forum

F8 SSD Plus (8x4TB NVMe, TRaid, 48GB, prod) update ok
F8 SSD Plus (6x1TB+2x2TB, TRaid, 48GB,prod) update ok
F4-424 Pro (2x22TB+2x10TB HDD +1TB+500GB NVMe, TRaid, 32GB, beta) update ok
F2-423 (2x18TB, TRaid, 32GB, beta) update ok
F2-221 (6TB+10TB, TRaid, 10GB, beta)
D1 SSD (2TB, prod) is ecognized

Disk sleep findings:

I turned on debug mode and have found that one HDD is inactive while the other is active and they swap over every 30 minutes.
This is with the smartmontools service running. If the service is stopped then both HDDs sleep (not confirmed from the log, just from the lack of noise).
Obviously, I don't know what happens with a RAID more complex than RAID1.

I hope this helps someone, somewhere.....

EriChan wrote: ↑29 Jul 2026, 21:21

BFG wrote: ↑29 Jul 2026, 05:14

Jimmsan wrote: ↑29 Jul 2026, 16:42

Thank you for the feedback.To better assist you in confirming whether there are any abnormalities in the TOS system, please send the complete log to our technical support email at [email protected] via email, and attach the forum link and your forum ID as well.

Done, thanks!

Updated 4 devices yesterday. All apparently ok.

EriChan wrote: ↑28 Jul 2026, 17:16

nitzer71 wrote: ↑28 Jul 2026, 16:37

We need to check this issue remotely. Please contact the online technical support staff through the following link to schedule remote technical support and attach the forum link and your forum ID as well：
https://salesiq.zohopublic.com/signatur ... 97d0be8892

Found the cause of my Jellyfin monitoring issue after upgrading to TOS 7.

The issue was related to my original shared folder migrated from TOS 6. I created a new shared folder, moved my media folders there, and updated the Jellyfin library path. Automatic detection is now working again.

If anyone else has manual scans working but real-time monitoring not working after the upgrade, it may be worth testing with a newly created shared folder.

snapsh0t wrote: ↑30 Jul 2026, 03:47 Disk sleep findings:

I turned on debug mode and have found that one HDD is inactive while the other is active and they swap over every 30 minutes.
This is with the smartmontools service running. If the service is stopped then both HDDs sleep (not confirmed from the log, just from the lack of noise).
Obviously, I don't know what happens with a RAID more complex than RAID1.

I hope this helps someone, somewhere.....

This was supposed to be fixed. Have you seen the same issue come back after the 7.0.0804 update?

nitzer71 wrote: ↑30 Jul 2026, 10:34 Found the cause of my Jellyfin monitoring issue after upgrading to TOS 7.[/b]

The issue was related to my original shared folder migrated from TOS 6. I created a new shared folder, moved my media folders there, and updated the Jellyfin library path. Automatic detection is now working again.

If anyone else has manual scans working but real-time monitoring not working after the upgrade, it may be worth testing with a newly created shared folder.

Thanks for sharing your approach. This does sound like a permission issue. TOS 7 introduces a new permission system, so permissions from TOS 6 need to be converted. Sometimes the conversion prompt gets missed — or it simply takes too long when dealing with large data sets. In those cases, manually reapplying the permissions can achieve the same result.

TMzethar wrote: ↑30 Jul 2026, 10:54

Thanks for the explanation. I did try reapplying the permissions on the original shared folder first, but the issue remained.
What solved it was creating a completely new shared folder in TOS 7 and moving the same media folders there. After updating the Jellyfin library path, automatic monitoring started working again.

This makes me think it may not be only a permission issue, but possibly something related to the original shared folder migration from TOS 6.

nitzer71 wrote: ↑30 Jul 2026, 11:17

We will continue to observe and track the matter you have brought to our attention.
Also, if your issue isn't specifically related to this 7.0.0804 update, it might be better to open a new thread or post in a more relevant topic.

TMzethar wrote: ↑30 Jul 2026, 10:42

snapsh0t wrote: ↑30 Jul 2026, 03:47 Disk sleep findings:

I turned on debug mode and have found that one HDD is inactive while the other is active and they swap over every 30 minutes.
This is with the smartmontools service running. If the service is stopped then both HDDs sleep (not confirmed from the log, just from the lack of noise).
Obviously, I don't know what happens with a RAID more complex than RAID1.

I hope this helps someone, somewhere.....

This was supposed to be fixed. Have you seen the same issue come back after the 7.0.0804 update?

Yes, my tests were done after I updated to 7.0.0804.