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Re: TOS 7 Is Now Out of Beta — Official Release
Posted: 08 Sep 2026, 11:59
by CursaYang
ckl wrote: ↑Yesterday, 11:37
Based on the screenshot you provided, the device is currently in an uninitialized state, meaning no TOS system was detected. Did you remove the hard drives? You can shut down, reinsert the hard drives, and then power it back on. If it still says "uninitialized," the upgrade process may not have finished — please refer to the on-screen instructions to reinitialize.
Re: TOS 7 Is Now Out of Beta — Official Release
Posted: 08 Sep 2026, 12:47
by ckl
CursaYang wrote: ↑Yesterday, 11:59
ckl wrote: ↑Yesterday, 11:37
Based on the screenshot you provided, the device is currently in an uninitialized state, meaning no TOS system was detected. Did you remove the hard drives? You can shut down, reinsert the hard drives, and then power it back on. If it still says "uninitialized," the upgrade process may not have finished — please refer to the on-screen instructions to reinitialize.
Hi.
Thank you! I reinserted the drives and booted it up and now I can get into the interface. Now updating to the latest version 7.0.1169 and then after that, add the static ip address mapping back and I'm back in business.
Re: TOS 7 Is Now Out of Beta — Official Release
Posted: 08 Sep 2026, 18:24
by Pretext3890
TMroy wrote: ↑08 Jul 2026, 21:04
This could be a compatibility issue between the hardware and its drivers. We will investigate and follow up with you.
Any updates on this?
TOS 7.0.1188 - the syslog is still being flooded with AER messages.
Re: TOS 7 Is Now Out of Beta — Official Release
Posted: 08 Sep 2026, 18:47
by CursaYang
We need to analyze this in combination with the logs. Please collect a system report and send it to our technical support email (
[email protected]), and we will analyze it.
Re: TOS 7 Is Now Out of Beta — Official Release
Posted: 08 Sep 2026, 19:52
by Pretext3890
The system report was just sent from the email address associated with my forum account.