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Re: TOS 6.0.770 (X86) is Released for Update
Posted: 06 Aug 2025, 19:00
by thierrys73
TMzethar wrote: ↑06 Aug 2025, 18:18
thierrys73 wrote: ↑06 Aug 2025, 18:03
My remote connection does not work from the Android mobile application (5g) 3.4.023.
but in local wifi connection, everything is correct
Was the connection okay before updating to version 6.0.770?
Please confirm if the NAS is connected to the internet and check if the TNAS.online service is enabled. (TOS Web - Control Panel - Network)
Try accessing the NAS remotely via a browser.
my remote connection has disappeared since TOS version 6.0.750 (X86)
before all was ok
with google chrome the link send me to xxxxxx.s2.tnas2.link without success
Re: TOS 6.0.770 (X86) is Released for Update
Posted: 06 Aug 2025, 19:07
by TMtina
FredMutter wrote: ↑06 Aug 2025, 18:48
My connection doesn't work too
The IP address is solved but the port 5443 is not (even if in the firewall a "all ports are opened" rule exists)
When connecting via the TNAS.online address, you do not need to enter a port number. You can enter the
https://tnas.online/TNASID or just the TNAS ID.
Re: TOS 6.0.770 (X86) is Released for Update
Posted: 06 Aug 2025, 19:32
by thierrys73
TMtina wrote: ↑06 Aug 2025, 19:07
FredMutter wrote: ↑06 Aug 2025, 18:48
My connection doesn't work too
The IP address is solved but the port 5443 is not (even if in the firewall a "all ports are opened" rule exists)
When connecting via the TNAS.online address, you do not need to enter a port number. You can enter the
https://tnas.online/TNASID or just the TNAS ID.
for me when i click the link
https://tnas.online/tnasid i go to
https://tnasid.s3.tnas2.link/ without success HTTP ERROR 502
and when i go to first page of tnas.online my tnasid is not recognize
Re: TOS 6.0.770 (X86) is Released for Update
Posted: 06 Aug 2025, 19:43
by RyanYang
The currently assigned server may be temporarily unavailable on your network. You can try restarting TNAS.online and access it again to check if you're still assigned to either S2 or S3 server.
Alternatively, you can first visit
https://tnas.online/ in your browser and enter your TNAS ID to see what error message appears.
Re: TOS 6.0.770 (X86) is Released for Update
Posted: 06 Aug 2025, 19:49
by FredMutter
RyanYang wrote: ↑06 Aug 2025, 19:43
Alternatively, you can first visit
https://tnas.online/ in your browser and enter your TNAS ID to see what error message appears.
it said ID TNAS doesn't exist or is deactivated.
and I can see in Safari for a very short time that this url is used =>
https://v2.tnas.online/fredxxxxxxxx. then I see =>
https://192.168.178.xxxx:5443
Re: TOS 6.0.770 (X86) is Released for Update
Posted: 06 Aug 2025, 19:53
by thierrys73
RyanYang wrote: ↑06 Aug 2025, 19:43
The currently assigned server may be temporarily unavailable on your network. You can try restarting TNAS.online and access it again to check if you're still assigned to either S2 or S3 server.
Alternatively, you can first visit
https://tnas.online/ in your browser and enter your TNAS ID to see what error message appears.
no my tnasid is not recognize sur tnas.online
my tnasid dont exist
Re: TOS 6.0.770 (X86) is Released for Update
Posted: 06 Aug 2025, 19:53
by thierrys73
RyanYang wrote: ↑06 Aug 2025, 19:43
The currently assigned server may be temporarily unavailable on your network. You can try restarting TNAS.online and access it again to check if you're still assigned to either S2 or S3 server.
Alternatively, you can first visit
https://tnas.online/ in your browser and enter your TNAS ID to see what error message appears.
no my tnasid is not recognize sur tnas.online
my tnasid dont exist
Re: TOS 6.0.770 (X86) is Released for Update
Posted: 06 Aug 2025, 19:55
by FredMutter
Local access and SMB are working fine — I can access my server locally without any issues. I never use remote login myself; I just wanted to let you know that it’s no longer working, as someone else had pointed out.
Re: TOS 6.0.770 (X86) is Released for Update
Posted: 06 Aug 2025, 19:57
by FredMutter
maybe it doesn't work because thierrys73 and I are French
Re: TOS 6.0.770 (X86) is Released for Update
Posted: 06 Aug 2025, 20:00
by RyanYang
FredMutter wrote: ↑06 Aug 2025, 19:55
Local access and SMB are working fine — I can access my server locally without any issues. I never use remote login myself; I just wanted to let you know that it’s no longer working, as someone else had pointed out.
When accessing via LAN（Local Area Network）, the remote access address will automatically switch to the local network address.
You may try checking your remote ID using mobile data.