TOS 6.0.770 (X86) is Released for Update

Official news about TOS, mobile app, PC app updates or beta releases.
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thierrys73
Posts: 36
Joined: 23 Jul 2022, 19:57
France

Re: TOS 6.0.770 (X86) is Released for Update

Post by thierrys73 »

TMzethar wrote: 06 Aug 2025, 18:18
thierrys73 wrote: 06 Aug 2025, 18:03 My remote connection does not work from the Android mobile application (5g) 3.4.023.
but in local wifi connection, everything is correct
Was the connection okay before updating to version 6.0.770?
Please confirm if the NAS is connected to the internet and check if the TNAS.online service is enabled. (TOS Web - Control Panel - Network)
Try accessing the NAS remotely via a browser.
my remote connection has disappeared since TOS version 6.0.750 (X86)
before all was ok
with google chrome the link send me to xxxxxx.s2.tnas2.link without success
Tnas T6-423
Tnas F2-221
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TMtina
TM Support
Posts: 245
Joined: 01 Nov 2022, 18:00

Re: TOS 6.0.770 (X86) is Released for Update

Post by TMtina »

FredMutter wrote: 06 Aug 2025, 18:48 My connection doesn't work too :-(

The IP address is solved but the port 5443 is not (even if in the firewall a "all ports are opened" rule exists)

Image
When connecting via the TNAS.online address, you do not need to enter a port number. You can enter the https://tnas.online/TNASID or just the TNAS ID.
To contact our team, please send email to following addresses, remember to replace (at) with @:

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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thierrys73
Posts: 36
Joined: 23 Jul 2022, 19:57
France

Re: TOS 6.0.770 (X86) is Released for Update

Post by thierrys73 »

TMtina wrote: 06 Aug 2025, 19:07
FredMutter wrote: 06 Aug 2025, 18:48 My connection doesn't work too :-(

The IP address is solved but the port 5443 is not (even if in the firewall a "all ports are opened" rule exists)

Image
When connecting via the TNAS.online address, you do not need to enter a port number. You can enter the https://tnas.online/TNASID or just the TNAS ID.
for me when i click the link https://tnas.online/tnasid i go to https://tnasid.s3.tnas2.link/ without success HTTP ERROR 502
and when i go to first page of tnas.online my tnasid is not recognize
Tnas T6-423
Tnas F2-221
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RyanYang
TM Support
Posts: 1141
Joined: 01 Dec 2020, 11:50
China

Re: TOS 6.0.770 (X86) is Released for Update

Post by RyanYang »

thierrys73 wrote: 06 Aug 2025, 19:32
The currently assigned server may be temporarily unavailable on your network. You can try restarting TNAS.online and access it again to check if you're still assigned to either S2 or S3 server.

Alternatively, you can first visit https://tnas.online/ in your browser and enter your TNAS ID to see what error message appears.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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FredMutter
Posts: 89
Joined: 17 Jan 2025, 20:11
France

Re: TOS 6.0.770 (X86) is Released for Update

Post by FredMutter »

RyanYang wrote: 06 Aug 2025, 19:43
thierrys73 wrote: 06 Aug 2025, 19:32
Alternatively, you can first visit https://tnas.online/ in your browser and enter your TNAS ID to see what error message appears.
it said ID TNAS doesn't exist or is deactivated.

and I can see in Safari for a very short time that this url is used => https://v2.tnas.online/fredxxxxxxxx. then I see => https://192.168.178.xxxx:5443
Model: F2-424 with TOS 7.0.0777 Bios V08
you can discuss with me in French, German and English
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thierrys73
Posts: 36
Joined: 23 Jul 2022, 19:57
France

Re: TOS 6.0.770 (X86) is Released for Update

Post by thierrys73 »

RyanYang wrote: 06 Aug 2025, 19:43
thierrys73 wrote: 06 Aug 2025, 19:32
The currently assigned server may be temporarily unavailable on your network. You can try restarting TNAS.online and access it again to check if you're still assigned to either S2 or S3 server.

Alternatively, you can first visit https://tnas.online/ in your browser and enter your TNAS ID to see what error message appears.
no my tnasid is not recognize sur tnas.online
my tnasid dont exist
Tnas T6-423
Tnas F2-221
User avatar
thierrys73
Posts: 36
Joined: 23 Jul 2022, 19:57
France

Re: TOS 6.0.770 (X86) is Released for Update

Post by thierrys73 »

RyanYang wrote: 06 Aug 2025, 19:43
thierrys73 wrote: 06 Aug 2025, 19:32
The currently assigned server may be temporarily unavailable on your network. You can try restarting TNAS.online and access it again to check if you're still assigned to either S2 or S3 server.

Alternatively, you can first visit https://tnas.online/ in your browser and enter your TNAS ID to see what error message appears.
no my tnasid is not recognize sur tnas.online
my tnasid dont exist
Tnas T6-423
Tnas F2-221
User avatar
FredMutter
Posts: 89
Joined: 17 Jan 2025, 20:11
France

Re: TOS 6.0.770 (X86) is Released for Update

Post by FredMutter »

Local access and SMB are working fine — I can access my server locally without any issues. I never use remote login myself; I just wanted to let you know that it’s no longer working, as someone else had pointed out.
Model: F2-424 with TOS 7.0.0777 Bios V08
you can discuss with me in French, German and English
User avatar
FredMutter
Posts: 89
Joined: 17 Jan 2025, 20:11
France

Re: TOS 6.0.770 (X86) is Released for Update

Post by FredMutter »

maybe it doesn't work because thierrys73 and I are French :D
Model: F2-424 with TOS 7.0.0777 Bios V08
you can discuss with me in French, German and English
User avatar
RyanYang
TM Support
Posts: 1141
Joined: 01 Dec 2020, 11:50
China

Re: TOS 6.0.770 (X86) is Released for Update

Post by RyanYang »

FredMutter wrote: 06 Aug 2025, 19:55 Local access and SMB are working fine — I can access my server locally without any issues. I never use remote login myself; I just wanted to let you know that it’s no longer working, as someone else had pointed out.
FredMutter wrote: 06 Aug 2025, 19:49
When accessing via LAN(Local Area Network), the remote access address will automatically switch to the local network address.
You may try checking your remote ID using mobile data.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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