[Help] SMB /public share doesn't work on MacOS for Guest

[mmalchuk]

The latest TOS6 version available is 6.0.770. Perhaps you could try updating and then attempt again.

6.0.694 upgraded to 6.0.770-00002 doesn't solve the issue. /public share still can't be accessed by the Guest on MacOS. Ideas?

[CursaYang]

Try setting a simple password for the guest user in the NAS, and then try logging in again.

Alternatively, access it via the terminal using the command:

smbutil view //guest@NAS_IP

[mmalchuk]

Code: Select all

# smbutil view //[email protected]
smbutil: server rejected the authentication: Authentication error

at the same time an ordinary user with password:

Code: Select all

# smbutil view //192.168.0.123      
Password for 192.168.0.123: 
Share                                           Type    Comments
-------------------------------
public                                          Disk    
IPC$                                            Pipe    IPC Service (tnas-f5-221)
mmalchuk                                        Disk    Home Directories

3 shares listed

[CursaYang]

Have you ever tried setting a simple password for the guest user and whether it can log in normally.

[mmalchuk]

Have you ever tried setting a simple password for the guest user and whether it can log in normally.

Are you kidding? Isn't a Guest user should be a real guest that means passwordless user?

[CursaYang]

Have you ever tried setting a simple password for the guest user and whether it can log in normally.

Are you kidding? Isn't a Guest user should be a real guest that means passwordless user?

Sorry, this is just a test to check if users without passwords are disabled.
We expect there to be a plan to fix this issue this month, so please keep an eye on our subsequent updates. Thank you for your understanding and support.

[TMroy]

We have confirmed and reproduced this bug. We sincerely apologize for any inconvenience this has caused. It will be resolved in an upcoming update.

[mmalchuk]

We have confirmed and reproduced this bug. We sincerely apologize for any inconvenience this has caused. It will be resolved in an upcoming update.

Neither 6.0.770 nor 6.0.783 fixes the issue. What version of update we're waiting for?

[mmalchuk]

Both F5-221 and F4-423 with latest 6.0.783 didn't provide Guest authentication. Any ideas?

[TMbuddy]

I apologize that our relevant staff committed to resolving this in the new version, yet you're still reporting it remains unresolved. I will escalate this issue to the responsible team lead - this is a serious matter as commitments made should be honored. We'll also verify whether version 6.0.783 has indeed addressed the issue or whether the access problem stems from incorrect operational procedures.