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Re: Cannot setup new OneDrive Sync

Posted: 03 Oct 2024, 21:53
by mikesbet
Is there any update on this? One drive syncing is critical to the use of my NAS. It seems a very long time for this still to be happening.

Re: Cannot setup new OneDrive Sync

Posted: 11 Oct 2024, 23:02
by AndyB
Don't hold your breath. I've got a F2-210 that's not been able to set up a connection for months. It's just another thing to add to the list of issues.

Had I known just how bad TerraMaster actually were, I'd have paid a few extra pounds for a more reliable device.

Re: Cannot setup new OneDrive Sync

Posted: 12 Oct 2024, 21:39
by mikesbet
TMpraj wrote: 01 Jul 2024, 09:42
bbsrdn wrote: 28 Jun 2024, 04:31
Hello, the OneDrive sync app for the 210 series is currently unavailable. We are working on resolving the issue. We apologize for any inconvenience caused and kindly ask you to wait patiently for the release of the new version.
Hi - We are rather desperately awaiting a resolution to this issue. This not being fixed has essentially killed the main functionality I needed for your product - This is unaceeptable for a device that I purchased less than a year ago. What is the status?

Re: Cannot setup new OneDrive Sync

Posted: 12 Oct 2024, 21:41
by mikesbet
AndyB wrote: 11 Oct 2024, 23:02 Don't hold your breath. I've got a F2-210 that's not been able to set up a connection for months. It's just another thing to add to the list of issues.

Had I known just how bad TerraMaster actually were, I'd have paid a few extra pounds for a more reliable device.
I would like to give the benefit of the doubt for now - but i am not far off requesting a refund. Only bought the thing a year ago and it's basically been relegated to the status of a backup USB drive that sits in the ultility room cupboard...

Re: Cannot setup new OneDrive Sync

Posted: 04 Nov 2024, 00:43
by Dgram
Same here. I have been trying to use cloudsync for more than 6 months but it still doesn't work. It is really disappointing.
TERRAMASTER F2-212, TOS5 arm v8.2

Re: Cannot setup new OneDrive Sync

Posted: 04 Nov 2024, 09:59
by TMzethar
Regarding the OneDrive issue with TOS4, we are working on a fix.

Re: Cannot setup new OneDrive Sync

Posted: 04 Nov 2024, 10:02
by TMzethar
Dgram wrote: 04 Nov 2024, 00:43 Same here. I have been trying to use cloudsync for more than 6 months but it still doesn't work. It is really disappointing.
TERRAMASTER F2-212, TOS5 arm v8.2
Based on the information available, your question has nothing to do with the poster's.
We have not received other feedback similar to yours and this may be an isolated case. We suggest that you open a new post describing the phenomenon you are experiencing.

Re: Cannot setup new OneDrive Sync

Posted: 22 Dec 2024, 19:29
by mikesbet
TMzethar wrote: 04 Nov 2024, 09:59 Regarding the OneDrive issue with TOS4, we are working on a fix.
Morning,

ANy news on this LOOOONG overdue fix...

Come on guys - it's not a good loook that one of the key features of having a NAS as opposed to a bog standard plug in drive hjas been on its backside for so long...

PLease... pretty please... with sugar on top..... when are you guys going to fix this!?

Re: Cannot setup new OneDrive Sync

Posted: 22 Dec 2024, 21:18
by EthanLiu
mikesbet wrote: 22 Dec 2024, 19:29
The issue of OneDrive being unable to connect has been resolved and the latest version has been released. Please make sure you have updated to the latest version. If the problem still persists, please contact our online customer service through the official website, and we will arrange for an engineer to assist you remotely.

Re: Cannot setup new OneDrive Sync

Posted: 23 Dec 2024, 02:01
by Dgram
Which is the last version?