TerraMaster Forum

Renzz wrote: ↑23 Jun 2026, 15:22

Please double check if your network connection is stable
clear browser cache and refresh browser then check again

Or update manually with update package below
https://download3.terra-master.com/TOS% ... 171217.bz2

Why is there no mention in these release notes concerning possible Bios compatibility issues referenced in the Official Release notes? Tos7.0.0747

Gremlin wrote: ↑23 Jun 2026, 17:01

Do you mean this update note related to BIOS compatibility?
viewtopic.php?p=57482#p57482

Unable to log in to TOS with LDAP user account on TOS7.

T9-500 Pro updated to TOS7 (from version 6) following the instructions at:
viewtopic.php?t=10183
Then updated to the latest TOS7 version.

Try disabling the LDAP Client and then reconnecting;
Try checking and changing permissions in Applications for TOS with Domain users/Domain Groups, but it still doesn't work;
Restarted the NAS multiple times;
The new TNAS mobile version also cannot log in with the LDAP user accoun;

Note: The SMB connection with the LDAP account works fine.
What should I do now?

MikeZhang wrote: ↑23 Jun 2026, 17:13

That and similar for other models.

MikeZhang wrote: ↑23 Jun 2026, 16:22

Renzz wrote: ↑23 Jun 2026, 15:22

Please double check if your network connection is stable
clear browser cache and refresh browser then check again

Or update manually with update package below
https://download3.terra-master.com/TOS% ... 171217.bz2

I cleared the browser cache and refreshed and i found out that the port has been changed so that's why i couldn't log in to the web UI before.
Now i see the TOS7 logo in the log in page, but after logging in the desktop is empty and there is no icons or anything on it just the wallpaper.

*EDIT: i mamaged to fix it by shutting down the NAS physically and it seems the ports went back to my configuration and working now and updated to TOS7.
But unfortunately Tailscale is broken giving 502 error after the update..

Gremlin wrote: ↑23 Jun 2026, 17:01 Why is there no mention in these release notes concerning possible Bios compatibility issues referenced in the Official Release notes? Tos7.0.0747

Thank you for the reminder. This is indeed necessary to prevent issues during later use. I have added the corresponding reminder.

I updated to 0746. After the update I started receiving a message with the message “Не удалось получить данные”, I don’t know how in the English interface, probably “Failed to receive data”.

OpenClaw cannot be updated and cannot be uninstalled (Uninstallation is stuck at 30%).
The file manager writes an error: 502 Bad Gatewey
The apps also don't seem to install.

P.S. Terramaster F4-424

This is only mention (so far) about OpenClaw, is it still in Beta? (I like the comment about not referencing manuals, that's one way to not worry about documentation)

.Commands Through Conversation: OpenClaw AI Agent

Simply voice your requests—for example, “Create a 2TB shared folder for the design team and set up weekly automatic snapshots”—and OpenClaw interprets and completes tasks automatically. No more memorizing commands or referencing manuals, putting a dedicated AI engineer at every user’s disposal.

JAW wrote: ↑23 Jun 2026, 19:50

"Failed to retrieve data" is the English error message. This has been quite prevalent through the life of the Tos7 Beta. Should have been fixed by now, but .....

Have you rebooted your device since the update? It can help.
Where is your operating system installed - Hdd or nvme?