F4-220 does not recognize new hard drives - repeated beeps

Initialization of newly purchased TNAS or re-installation of your TNAS
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brock94
Posts: 4
Joined: 01 Feb 2021, 19:26

F4-220 does not recognize new hard drives - repeated beeps

Post by brock94 »

Hi,


I have a problem with my F4-220 NAS. I deleted the old storage pool (RAID 5 4x3TB) and bought new hard drives (4x WD60EFRZ).

Now I wanted to install it, but the NAS beeps every few seconds. I can't reach the NAS by IP and it doesn't react to anything. What now?

Thanks in advance
TMS

Re: F4-220 does not recognize new hard drives - repeated beeps

Post by TMS »

Hi,
Please refer to the method two of this link to reinstall the system:viewtopic.php?f=75&t=423
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brock94
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Joined: 01 Feb 2021, 19:26

Re: F4-220 does not recognize new hard drives - repeated beeps

Post by brock94 »

brock94 wrote: 01 Feb 2021, 19:40 Hi,


I have a problem with my F4-220 NAS. I deleted the old storage pool (RAID 5 4x3TB) and bought new hard drives (4x WD60EFRZ).

Now I wanted to install it, but the NAS beeps every few seconds. I can't reach the NAS by IP and it doesn't react to anything. What now?

Thanks in advance
Here is the problem:

4. Wait about two minutes, after the network light is on, insert your hard drives;

the network light does not turn on...it only beeps again and again
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TMroy
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Re: F4-220 does not recognize new hard drives - repeated beeps

Post by TMroy »

{L_BUTTON_AT}brock94
May I know how did you process the replacement from 3TB drives to 6TB drives?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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brock94
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Joined: 01 Feb 2021, 19:26

Re: F4-220 does not recognize new hard drives - repeated beeps

Post by brock94 »

{L_BUTTON_AT}brock94
TMroy wrote: 01 Feb 2021, 23:23 May I know how did you process the replacement from 3TB drives to 6TB drives?
Sure, I deleted the storage pool and shutdown the nas. After that i installed the new ones. I didnt found a correct best practice for this, so this was logical to me...
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RyanYang
TM Support
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Joined: 01 Dec 2020, 11:50
China

Re: F4-220 does not recognize new hard drives - repeated beeps

Post by RyanYang »

{L_BUTTON_AT}brock94
Hello,
Did you use several new hard drives or several old hard drives when you reinstalled the system? Did you delete the storage pool after deleting the deleted volume?
Can you operate the fifth step when the network light does not turn on in the fourth step?
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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brock94
Posts: 4
Joined: 01 Feb 2021, 19:26

Re: F4-220 does not recognize new hard drives - repeated beeps

Post by brock94 »

I deleted the storage pool and the volumes, after that i inserted the new harddisks, after that step the problem began...
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kainruben
Posts: 2
Joined: 03 Feb 2021, 06:19

Re: F4-220 does not recognize new hard drives - repeated beeps

Post by kainruben »

I have the same problem with the F2-210
I am trying to use the same HDD formated, but LAN Led doesn't work.
I had the lastest firmware installed.
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RyanYang
TM Support
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Joined: 01 Dec 2020, 11:50
China

Re: F4-220 does not recognize new hard drives - repeated beeps

Post by RyanYang »

{L_BUTTON_AT}brock94
Hello, The LED light of your device may be controlled by the system. Maybe the small system on your TNAS motherboard is broken. Is there any flashing at the network port behind the device? Can you still use the TNAS PC to install the system when the network indicator is off? If possible, please continue the installation to repair the boot system on the motherboard.After installation, the LAN led and HDD led will light up. If not, you need to operate according to the following:viewtopic.php?f=75&t=1455
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
User avatar
RyanYang
TM Support
Posts: 1082
Joined: 01 Dec 2020, 11:50
China

Re: F4-220 does not recognize new hard drives - repeated beeps

Post by RyanYang »

{L_BUTTON_AT}kainruben
Hello, Is the LAN led light off when the system is installed or after the system is installed? Maybe the small system on your TNAS motherboard is broken. Can it be searched by TNAS PC if it is not illuminated during installation? If you can find it, you can continue to install the system.After the installation is complete, the led will light up. If not, you need to operate according to the following:viewtopic.php?f=75&t=1455
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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