How to reinstall TOS for your TNAS?

New system installation, system re-install
User avatar
angelor
Posts: 8
Joined: 22 Jun 2026, 16:15
Italy

Re: How to reinstall TOS for your TNAS?

Post by angelor »

For example with 1169 i had a lot problem with Jellyfin that did not start after upgrade; and after contact the support, try and try, i had to unistall and install it againg and reconfigure all my client devices..... with 1140 it was fine. It was very frustrating

So i would like to have the steps to "downgrade" TOS7 just in case a problem occurs after manual/automatic update of TOS7 version.
I red the viewtopic.php?t=423 but the TOS installation package it always related to the last version....

how can i install a specific TOS7 version ?
Thanks in advance
User avatar
MikeZhang
TM Support
Posts: 447
Joined: 05 Sep 2023, 22:21

Re: How to reinstall TOS for your TNAS?

Post by MikeZhang »

angelor wrote: ↑Yesterday, 19:07
Please contact our online support team to obtain the required TOS 7 installation package. Once you have the package, please follow our instructions to install TOS by selecting the manual installation option and uploading the package.
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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