HELP – STUCK WITH CERT & LOGIN

[alistairmacdonald]

Today my network went down. The TNAS had been running fine for a year. When the TNAS came back up, I saw an email saying:

"The terra-master.com certificate has expired! Please update the certificate."

A link was provided: https://www.terra-master.com/support/

But that took me to a broken page.

I tried to log in to fix it, but it blocked my IP address.

Now I am stuck.

Please help.

Model: F4 SSD
TOS version: TOS_X642.0_6.0.783

[TMzethar]

We have noted the issue you mentioned. It appears to be caused by a recent change in the website’s URL structure. We will try to find a solution.