[Help] CloudSync doesn't sync .dot files from Dropbox  [SOLVED]

CloudSync is a cloud drive synchronization application for fast and secure data synchronization between your TNAS and cloud drives.
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TMzethar
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Re: [Help] CloudSync doesn't sync .dot files from Dropbox

Post by TMzethar »

This issue has been resolved in CloudSync 4.0.039 for TOS7 Beta.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
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mmalchuk
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Re: [Help] CloudSync doesn't sync .dot files from Dropbox

Post by mmalchuk »

TMzethar wrote: 11 Jun 2026, 10:54 This issue has been resolved in CloudSync 4.0.039 for TOS7 Beta.
could you please fix this issue in the TOS6 Stable ?
F5-221 | 7.0.0517 | 10GB RAM | 4x4.00TB Seagate IronWolf TRAID/BTRFS
F4-423 | 6.0.794-01324 | 32GB RAM | 2x512GB NVME System | 4x8.00TB Seagate IronWolf TRAID/BTRFS
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TMzethar
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Re: [Help] CloudSync doesn't sync .dot files from Dropbox

Post by TMzethar »

mmalchuk wrote: 11 Jun 2026, 16:03
TMzethar wrote: 11 Jun 2026, 10:54 This issue has been resolved in CloudSync 4.0.039 for TOS7 Beta.
could you please fix this issue in the TOS6 Stable ?
Sorry, this CloudSync app update is only available on TOS 7. We recommend checking here to see if your NAS is eligible for the upgrade:
viewtopic.php?t=10183
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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mmalchuk
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Russia

Re: [Help] CloudSync doesn't sync .dot files from Dropbox

Post by mmalchuk »

Upgrade to unstable TOS to check if the app updates work as expected. Kidding? Where is the support?
F5-221 | 7.0.0517 | 10GB RAM | 4x4.00TB Seagate IronWolf TRAID/BTRFS
F4-423 | 6.0.794-01324 | 32GB RAM | 2x512GB NVME System | 4x8.00TB Seagate IronWolf TRAID/BTRFS
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TMzethar
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Re: [Help] CloudSync doesn't sync .dot files from Dropbox

Post by TMzethar »

TOS 7 is officially out of beta. If you're still worried about stability, feel free to wait a bit before upgrading.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Gremlin
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Re: [Help] CloudSync doesn't sync .dot files from Dropbox

Post by Gremlin »

mmalchuk wrote: 21 Jul 2026, 17:11 Upgrade to unstable TOS to check if the app updates work as expected. Kidding? Where is the support?
Same place it's always been! For what we pay for support, you can't beat it for value. ;)
F5-221 TOS7.0.1130 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.1130 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.1130 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.1130 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
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mmalchuk
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Russia

Re: [Help] CloudSync doesn't sync .dot files from Dropbox

Post by mmalchuk »

TMzethar wrote: 21 Jul 2026, 17:48 TOS 7 is officially out of beta. If you're still worried about stability, feel free to wait a bit before upgrading.
Ok, how long we should wait before upgrading? :roll:
Gremlin wrote: 21 Jul 2026, 18:09 Same place it's always been! For what we pay for support, you can't beat it for value. ;)
I see, it's not a support it's just a forum :D
F5-221 | 7.0.0517 | 10GB RAM | 4x4.00TB Seagate IronWolf TRAID/BTRFS
F4-423 | 6.0.794-01324 | 32GB RAM | 2x512GB NVME System | 4x8.00TB Seagate IronWolf TRAID/BTRFS
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TMzethar
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Re: [Help] CloudSync doesn't sync .dot files from Dropbox

Post by TMzethar »

mmalchuk wrote: 22 Jul 2026, 04:46 Ok, how long we should wait before upgrading? :roll:
I'd suggest watching the release notes and feedback here. If something doesn't feel right, you can choose not to delay the upgrade if you prefer.
viewforum.php?f=28
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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