[Help] SFTP vs FTP differences

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snapsh0t
Posts: 64
Joined: 19 Oct 2025, 03:23
Great Britain

[Help] SFTP vs FTP differences

Post by snapsh0t »

I have fourteen shared folders on my F2-425+, two of them hidden from Network neighbourhood. Using WinSCP 6.5.6, FTP shows me the twelve visible folders plus the home folder for the logged-on ID. However, SFTP only shows four folders, including a hidden one, and no home folder. Both admin and my personal ID behave the same. As far as I can see the access rights for all the folders are the same.

So there are two questions arising:
1. Should FTP show all the shared folders or just those not hidden?
2. Why is SFTP only showing four folders instead of twelve (or fourteen)?
F2-425 Plus, 16GB RAM, 2 x 500GB WD SN700 EXT4 RAID1, 2 x 18TB WD Red Pro EXT4 RAID1, TOS 7.0.<latest>
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Phil
TM Support
Posts: 91
Joined: 23 Feb 2026, 09:38
China

Re: [Help] SFTP vs FTP differences

Post by Phil »

1.FTP will show unhidden folders.
2. We tested your situation locally, and SFTP should also show 12 folders. Could you please restart the SFTP service or try connecting with a different client?
User avatar
snapsh0t
Posts: 64
Joined: 19 Oct 2025, 03:23
Great Britain

Re: [Help] SFTP vs FTP differences

Post by snapsh0t »

1. Okay, so it's a design decision. I think it's wrong and FTP should show all folders but that's just me (and Asustor)....
2. Same result using AndFTP on my Android 16 tablet and Filezilla on this W10 PC.
F2-425 Plus, 16GB RAM, 2 x 500GB WD SN700 EXT4 RAID1, 2 x 18TB WD Red Pro EXT4 RAID1, TOS 7.0.<latest>
User avatar
Phil
TM Support
Posts: 91
Joined: 23 Feb 2026, 09:38
China

Re: [Help] SFTP vs FTP differences

Post by Phil »

snapsh0t wrote: 17 Jun 2026, 13:26 1. Okay, so it's a design decision. I think it's wrong and FTP should show all folders but that's just me (and Asustor)....
2. Same result using AndFTP on my Android 16 tablet and Filezilla on this W10 PC.
We haven't been able to reproduce this issue in our local tests. Please contact us directly at this link: https://salesiq.zohopublic.com/signatur ... 97d0be8892 to schedule remote support.
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