Hmm
well i have done alot of video surveillance in my time
but this one is a puzzle for me
i have set it up with ( for now as a test ) 1 camera
but i can only choose to either record all the time ( in the plan option all is set to blue ) or not
there is no where i can set it to tricker with motion , or am i missing something ?
An other thing is
when playing back recordings, the play just spins , and no recordings is shown
i have tryed to look around for a manual on it , but no luck
so please help me understand this manager here
Help me understand this Surveillance manager
Re: Help me understand this Surveillance manager
Hi,
This should help you understand how to use it.
https://toshelp.terra-master.com/cn/doc ... nce-manage
The “Tricker with motion” feature is not currently supported; it is still under research and development.
Regarding the issue you mentioned—“the play just spins, and no recordings are shown”—if it persists, please provide a screenshot.
This should help you understand how to use it.
https://toshelp.terra-master.com/cn/doc ... nce-manage
The “Tricker with motion” feature is not currently supported; it is still under research and development.
Regarding the issue you mentioned—“the play just spins, and no recordings are shown”—if it persists, please provide a screenshot.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Help me understand this Surveillance manager
Nevermind
i installed Frigate in docker instead.. i does what i wanted
i installed Frigate in docker instead.. i does what i wanted
Re: Help me understand this Surveillance manager
Please provide the TOS version and the app version.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Help me understand this Surveillance manager
TOS 7
Newest app thats in the app store
Newest app thats in the app store
Re: Help me understand this Surveillance manager
Thank you for your feedback!
We have confirmed that the issue does exist and have escalated it to our product team for evaluation of potential improvements in future updates. Thanks again for your patience and understanding!
We have confirmed that the issue does exist and have escalated it to our product team for evaluation of potential improvements in future updates. Thanks again for your patience and understanding!


