[Share] Personnal Vault block the Onedrive CloudSync ?  [SOLVED]

CloudSync is a cloud drive synchronization application for fast and secure data synchronization between your TNAS and cloud drives.
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totoguile
Posts: 17
Joined: 03 Dec 2025, 23:44
France

[Share] Personnal Vault block the Onedrive CloudSync ?

Post by totoguile »

Hi,
I've configured cloudsync with 2 Onedrive account : one is working perfectly, the second one stop to sync (telling that sync is terminated) just after 2 folders.

After checking, the working account had no Personnal vault configured, while the other one had it, ... and was in 3rd position on the list.
I've checked if I can sync specific folder and not "/" of this onedrive account, and it works perfectly.

I strongly suspect that CloudSync is not able to "bypass" the Onedrive Personnal vault : is it possible to fix this ? could it be possbile to check which specific folders we want to sync per cloudrive account ?
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totoguile
Posts: 17
Joined: 03 Dec 2025, 23:44
France

Re: [Share] Personnal Vault block the Onedrive CloudSync ?

Post by totoguile »

CloudSync seems to be based on rclone.
an issue has been open on their side to https://github.com/rclone/rclone/issues/8736
the shorterm conclusion is to add --exclude='/Personal Vault/**'
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CursaYang
TM Support
Posts: 740
Joined: 06 Jan 2025, 16:34
China

Re: [Share] Personnal Vault block the Onedrive CloudSync ?

Post by CursaYang »

Thank you for your feedback. I will first relay it to the testing team for internal testing.
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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totoguile
Posts: 17
Joined: 03 Dec 2025, 23:44
France

Re: [Share] Personnal Vault block the Onedrive CloudSync ?

Post by totoguile »

One remark : "Personnal Vault" may have different names (depending of the your language).
In FR , for example, it is "Coffre-fort"
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CursaYang
TM Support
Posts: 740
Joined: 06 Jan 2025, 16:34
China

Re: [Share] Personnal Vault block the Onedrive CloudSync ?  [SOLVED]

Post by CursaYang »

Thank you for your reminder. This is a known issue, and we will resolve it in a subsequent version. Please wait for the release of the new version.
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
User avatar
totoguile
Posts: 17
Joined: 03 Dec 2025, 23:44
France

Re: [Share] Personnal Vault block the Onedrive CloudSync ?

Post by totoguile »

Hi, do you have an ETA for a new version of cloudsync that will solve the Personal Vault issue ?
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totoguile
Posts: 17
Joined: 03 Dec 2025, 23:44
France

Re: [Share] Personnal Vault block the Onedrive CloudSync ?

Post by totoguile »

Hi could you move this thread into feature request or should I re create it ?
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