[Help] Docker won't start

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evgeniybolnov
Posts: 2
Joined: 03 Mar 2026, 16:00
Russia

[Help] Docker won't start

Post by evgeniybolnov »

Hi all!

After update to TOS 7.0.0408 docker engine won't start

F2-423
TOS 7.0.0408
Docker Engine 27.2.1.003

What i found:

Code: Select all

> /Volume1/@apps/DockerEngine/init.d/service start
rm: cannot remove '/etc/default/docker': No such file or directory
cp: cannot stat '/Volume1/@apps/DockerEngine/sbin/6.12.41+/veth.ko': No such file or directory

> uname -r
6.12.41+

> ls /lib/modules/6.12.41+/extra/
dev_handlers  iscsi-scst.ko.xz  isert-scst.ko.xz  scst.ko.xz

> tree /Volume1/@apps/DockerEngine/sbin
/Volume1/@apps/DockerEngine/sbin
├── 5.15.59
│   └── veth.ko
└── 6.1.58+
    └── veth.ko
In start function on docker engine service file(/Volume1/@apps/DockerEngine/init.d/service):

Code: Select all

    KERNEL=$(uname -r)
    EXTRA="/lib/modules/$KERNEL/extra/veth.ko"
    if [ -e $EXTRA ]; then
      cp $EXTRA /lib/modules/$KERNEL/kernel/
    else
      cp $docker_path/sbin/$KERNEL/veth.ko /lib/modules/$KERNEL/kernel/
    fi
    depmod > /dev/null 2>&1
    modprobe -r veth
    modprobe veth
Where can I find the required kernel module or roll back the kernel version? Or what other solutions might there be to this problem?

Thanks
User avatar
MikeZhang
TM Support
Posts: 381
Joined: 05 Sep 2023, 22:21

Re: [Help] Docker won't start

Post by MikeZhang »

evgeniybolnov wrote: 03 Mar 2026, 16:15
We sincerely apologize for any inconvenience caused! Our lab tests have confirmed that the relevant functions are working correctly. To resolve your issue as quickly as possible, we suggest you first try restarting your NAS device, or uninstalling and reinstalling Docker. If neither of these steps resolves the problem, you can schedule remote assistance through our online chat interface on our website. Our engineers will then thoroughly investigate and resolve the issue for you.
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
User avatar
evgeniybolnov
Posts: 2
Joined: 03 Mar 2026, 16:00
Russia

Re: [Help] Docker won't start

Post by evgeniybolnov »

MikeZhang wrote: 03 Mar 2026, 18:40
I tried rebooting and reinstalling Docker Engine.

I was offered a file to download in the chat and given a link, but I don't have access to that resource. After that, I was sent to this forum =)
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