TOS7 - Check for new version not working

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Puccio71
Posts: 17
Joined: 25 Nov 2025, 06:32
Italy

Re: TOS7 - Check for new version not working

Post by Puccio71 »

Just updated from 0392 to 0403, check worked but "Download & Updated" button did (not) work as before:

Image

EDIT: Looks like after reboot tnas.local isn't reachable anymore and I have to use IP address.
TerraMaster F2-425+ TOS7.latest : 1 x SN7100 1TB (System) + 2 x IronWolf 4TB (Data) + 1 x ARES 512GB (HC)
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TMzethar
TM Support
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Joined: 27 Oct 2020, 16:43

Re: TOS7 - Check for new version not working

Post by TMzethar »

Please go to Control Panel - Network - General to check if the Device name has changed?
If the Device name is 123, please access it using http://123.local:8181
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Puccio71
Posts: 17
Joined: 25 Nov 2025, 06:32
Italy

Re: TOS7 - Check for new version not working

Post by Puccio71 »

TMzethar wrote: 05 Feb 2026, 06:19 Please go to Control Panel - Network - General to check if the Device name has changed?
If the Device name is 123, please access it using http://123.local:8181
Device Name was TNAS, changed to tnas, so I can save changes, and it worked.
Now I put it back to TNAS and it is still working.
TerraMaster F2-425+ TOS7.latest : 1 x SN7100 1TB (System) + 2 x IronWolf 4TB (Data) + 1 x ARES 512GB (HC)
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Trident
Posts: 3
Joined: 15 Dec 2025, 23:34
Brazil

Re: TOS7 - Check for new version not working

Post by Trident »

Same problem here.


Image
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TMjack
TM Support
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Joined: 27 Oct 2020, 08:41

Re: TOS7 - Check for new version not working

Post by TMjack »

We take this issue very seriously and will resolve it as soon as possible.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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VKS23
Posts: 1
Joined: 08 Feb 2026, 04:50
Russia

Re: TOS7 - Check for new version not working

Post by VKS23 »

Здравствуйте!
Когда у вас ожидается новый релиз TOS7 старше 403 версии с исправлением работы с виртуальными машинами?
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GevinKe
TM Product Manager
Posts: 251
Joined: 08 Dec 2023, 10:27
China

Re: TOS7 - Check for new version not working

Post by GevinKe »

VKS23 wrote: 20 Feb 2026, 23:55
We are scheduled to release a new version next week. To help us provide a more accurate solution, could you please provide a detailed description of the issue you encountered?

Alternatively, you may post your feedback directly under the 'Version Update' thread, which will help us consolidate and follow up on all reports more efficiently.
viewtopic.php?t=9727
To contact our team, please send email to following addresses, remember to replace (at) with @:

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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