So I bought a 24 terrabyte hard drive and use a 16 ft type c 20gb per second cord.
It plain up refuses to connect using that one. But when I use a smaller type c it works.
Is the enclosure not able to user higher level cables?
[Help] d8 hybrid. Speed and connection issues.
Re: [Help] d8 hybrid. Speed and connection issues.
After switching to a shorter cable, the device began operating normally. It is preliminarily determined that the issue lies with this 16-foot Type-C cable, which may have signal attenuation problems, resulting in the inability to properly recognize the D8 Hybrid device.
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Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
