[Help] Potential hack or UI glitch? UI showing scrambled/corrupted characters (TOS7) [SOLVED]

[Cimmerio]

Hi everyone,

I’m writing because I encountered a very alarming situation today when trying to log into my TerraMaster NAS. I'm concerned about whether this is a security breach or a system failure.

As you can see in the attached screenshot, the entire TOS user interface is displaying unreadable symbols and scrambled characters. I cannot read any menu options or navigate the settings properly.

My setup and details:

NAS Model: F6-424 Max.

TOS Version:TOS7 Penultimate update

What I've tried: I have cleared my browser cache and tried accessing the NAS from different browsers and devices, but the issue persists.

File Status: I can still access my files via SMB and they seem fine.

[Cimmerio]

I've verified that this only happens on my usual computer, using different browsers and even in incognito mode. However, when accessing it from another computer, the interface displays correctly.

[TMzethar]

Hi.
If you are using Windows, your computer is likely using a less common encoding for non-Unicode parts. You can try enabling 'Beta: Use Unicode UTF-8 for worldwide language support'.

[Cimmerio]

It seems it was an isolated error on my computer (although I'm not sure). It hasn't happened again.

Best regards and thank you.