TOS 7 Beta Is Available for Testing

Official news about TOS, mobile app, PC app updates or beta releases.
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jdcesari
Posts: 31
Joined: 21 Sep 2025, 18:39
French Southern Territories

Re: TOS 7 Beta Is Available for Testing

Post by jdcesari »

ruzaj wrote: 16 Dec 2025, 15:38 Hi Terramaster,

f4-424 pro
tos6 6.0.794
bios MADN0101.V05

after successfully upgrade to 7.0 lots of applications dont work: plex, qbittorrent, komga, immich... so I rollback to tos6
will wait for stable version of tos7
did you solve the problem for immich ? i have the same issue
User avatar
Lex
Posts: 44
Joined: 13 Mar 2024, 05:07
Russia

Re: TOS 7 Beta Is Available for Testing

Post by Lex »

jdcesari wrote: 18 Dec 2025, 21:15
ruzaj wrote: 16 Dec 2025, 15:38 Hi Terramaster,

f4-424 pro
tos6 6.0.794
bios MADN0101.V05

after successfully upgrade to 7.0 lots of applications dont work: plex, qbittorrent, komga, immich... so I rollback to tos6
will wait for stable version of tos7
did you solve the problem for immich ? i have the same issue
I copy folder with immich, remove original folder and copy back it.
In my case posgre can`t connect to database.

Code: Select all

immich_postgres          | initdb: error: could not access directory "/var/lib/postgresql/data": Permission denied
immich_postgres          | The files belonging to this database system will be owned by user "postgres".
Also it help for NextCloud.
F4-423
User avatar
jpeckinp
Posts: 39
Joined: 22 Mar 2024, 05:30
United States of America

Re: TOS 7 Beta Is Available for Testing

Post by jpeckinp »

Throwing this out there. Has anyone had any random power downs? I've had two in the last 14hrs.
I have no scheduled task. I have power on after power outage set to yes. My temps are under 40c. Drive hibernation is set to off.
Only thing related to power that has changed from running 6.0.794 to 7.0 has been that it recognizes my UPS now. I don't have any self test set on the UPS and the batteries are less than 6 months old.

Is there an app like event viewer we can run?
Current System:
F4-424 Pro
40TB storage.
TOS- 7.0.0746
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TMroy
TM Support
Posts: 3060
Joined: 10 Mar 2020, 14:04
China

Re: TOS 7 Beta Is Available for Testing

Post by TMroy »

jpeckinp wrote: 19 Dec 2025, 07:34
Did you receive any notification about abnormal shutdown?
Can you try remove the UPS to try if this issue still persist? what is your model number and BIOS number?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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TMEmily
Posts: 9
Joined: 12 Jun 2025, 10:33
China

Re: TOS 7 Beta Is Available for Testing

Post by TMEmily »

DCCentR wrote: 17 Dec 2025, 21:06
Hello, thank you for your detailed description. The Open vSwitch enable operation itself does not change the DHCP or manual configuration mode of the port. The most likely scenario currently is that during the enabling process, the DHCP client process of the first port (LAN 1) encountered an issue, causing it to fail to automatically obtain an IP address as usual. Could you please provide the configuration page information of the first (faulty) port? We need to check its exact status. Thank you for your assistance.
To contact our team, please send email to following addresses, remember to replace (at) with @:

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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RyanYang
TM Support
Posts: 1141
Joined: 01 Dec 2020, 11:50
China

Re: TOS 7 Beta Is Available for Testing

Post by RyanYang »

jpeckinp wrote: 19 Dec 2025, 07:34
You can enable Debug Mode in the "Support & Help" section on the TOS desktop. This way, if another random shutdown occurs, the system will continuously generate debug logs up until the shutdown. Please download these logs and provide them to us so we can conduct an in-depth investigation.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
User avatar
RyanYang
TM Support
Posts: 1141
Joined: 01 Dec 2020, 11:50
China

Re: TOS 7 Beta Is Available for Testing

Post by RyanYang »

jdcesari wrote: 18 Dec 2025, 21:15
ruzaj wrote: 16 Dec 2025, 15:38 Hi Terramaster,

f4-424 pro
tos6 6.0.794
bios MADN0101.V05

after successfully upgrade to 7.0 lots of applications dont work: plex, qbittorrent, komga, immich... so I rollback to tos6
will wait for stable version of tos7
did you solve the problem for immich ? i have the same issue
Could you please provide more details about the issue you are encountering? Currently, the issue reported by user ruzaj has been largely resolved, with the only remaining problem being the inability to uninstall and enable komga. We have found that komga also cannot be uninstalled in TOS 6. We will investigate the cause and contact the developer for further assistance. Since community applications require adaptation by their developers, some apps need to be re-adapted before they can function properly.

Regarding the issues with other applications you mentioned, if you did not choose to convert permissions after the update, we recommend trying to edit the application user permissions for the shared folders used by PLEX and qBittorrent. Additionally, may I ask where you downloaded these applications from?
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
User avatar
Lex
Posts: 44
Joined: 13 Mar 2024, 05:07
Russia

Re: TOS 7 Beta Is Available for Testing

Post by Lex »

I can`t get access by NFS.
Folder is mounted, but i haven`t permissions for read folder.
If i it mount by SMB, i see all files. How i can mount smb folder as guest? I need use SMBv1?
In config file i can add string for guest access (TOS6).
F4-423
User avatar
jdcesari
Posts: 31
Joined: 21 Sep 2025, 18:39
French Southern Territories

Re: TOS 7 Beta Is Available for Testing

Post by jdcesari »

Lex wrote: 19 Dec 2025, 04:54
jdcesari wrote: 18 Dec 2025, 21:15
ruzaj wrote: 16 Dec 2025, 15:38 Hi Terramaster,

f4-424 pro
tos6 6.0.794
bios MADN0101.V05

after successfully upgrade to 7.0 lots of applications dont work: plex, qbittorrent, komga, immich... so I rollback to tos6
will wait for stable version of tos7
did you solve the problem for immich ? i have the same issue
I copy folder with immich, remove original folder and copy back it.
In my case posgre can`t connect to database.

Code: Select all

immich_postgres          | initdb: error: could not access directory "/var/lib/postgresql/data": Permission denied
immich_postgres          | The files belonging to this database system will be owned by user "postgres".
Also it help for NextCloud.
did this solved the issue ?
User avatar
mnewland
Posts: 29
Joined: 23 Apr 2023, 05:28
Great Britain

Re: TOS 7 Beta Is Available for Testing

Post by mnewland »

Hi Terramaster

I have found I cant copy or move files using file manager since upgrading to TOS7.
I also cant copy or move files using the TNAS mobile app.

T6-423
My TNAS
  • Device = T6-423
  • RAM = 32gb official Terramaster ram
  • Disks = 3 x Seagate IronWolf ST400VN006 4TB
  • TOS = 7.0.0765
  • BIOS = 5.19
  • Mobile App = 3.5.0.77
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