did you solve the problem for immich ? i have the same issue
TOS 7 Beta Is Available for Testing
Re: TOS 7 Beta Is Available for Testing
Re: TOS 7 Beta Is Available for Testing
I copy folder with immich, remove original folder and copy back it.
In my case posgre can`t connect to database.
Code: Select all
immich_postgres | initdb: error: could not access directory "/var/lib/postgresql/data": Permission denied
immich_postgres | The files belonging to this database system will be owned by user "postgres".
F4-423
Re: TOS 7 Beta Is Available for Testing
Throwing this out there. Has anyone had any random power downs? I've had two in the last 14hrs.
I have no scheduled task. I have power on after power outage set to yes. My temps are under 40c. Drive hibernation is set to off.
Only thing related to power that has changed from running 6.0.794 to 7.0 has been that it recognizes my UPS now. I don't have any self test set on the UPS and the batteries are less than 6 months old.
Is there an app like event viewer we can run?
I have no scheduled task. I have power on after power outage set to yes. My temps are under 40c. Drive hibernation is set to off.
Only thing related to power that has changed from running 6.0.794 to 7.0 has been that it recognizes my UPS now. I don't have any self test set on the UPS and the batteries are less than 6 months old.
Is there an app like event viewer we can run?
Current System:
F4-424 Pro
40TB storage.
TOS- 7.0.0746
F4-424 Pro
40TB storage.
TOS- 7.0.0746
Re: TOS 7 Beta Is Available for Testing
Did you receive any notification about abnormal shutdown?
Can you try remove the UPS to try if this issue still persist? what is your model number and BIOS number?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: TOS 7 Beta Is Available for Testing
Hello, thank you for your detailed description. The Open vSwitch enable operation itself does not change the DHCP or manual configuration mode of the port. The most likely scenario currently is that during the enabling process, the DHCP client process of the first port (LAN 1) encountered an issue, causing it to fail to automatically obtain an IP address as usual. Could you please provide the configuration page information of the first (faulty) port? We need to check its exact status. Thank you for your assistance.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Re: TOS 7 Beta Is Available for Testing
You can enable Debug Mode in the "Support & Help" section on the TOS desktop. This way, if another random shutdown occurs, the system will continuously generate debug logs up until the shutdown. Please download these logs and provide them to us so we can conduct an in-depth investigation.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Re: TOS 7 Beta Is Available for Testing
Could you please provide more details about the issue you are encountering? Currently, the issue reported by user ruzaj has been largely resolved, with the only remaining problem being the inability to uninstall and enable komga. We have found that komga also cannot be uninstalled in TOS 6. We will investigate the cause and contact the developer for further assistance. Since community applications require adaptation by their developers, some apps need to be re-adapted before they can function properly.
Regarding the issues with other applications you mentioned, if you did not choose to convert permissions after the update, we recommend trying to edit the application user permissions for the shared folders used by PLEX and qBittorrent. Additionally, may I ask where you downloaded these applications from?
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Re: TOS 7 Beta Is Available for Testing
I can`t get access by NFS.
Folder is mounted, but i haven`t permissions for read folder.
If i it mount by SMB, i see all files. How i can mount smb folder as guest? I need use SMBv1?
In config file i can add string for guest access (TOS6).
Folder is mounted, but i haven`t permissions for read folder.
If i it mount by SMB, i see all files. How i can mount smb folder as guest? I need use SMBv1?
In config file i can add string for guest access (TOS6).
F4-423
Re: TOS 7 Beta Is Available for Testing
did this solved the issue ?Lex wrote: ↑19 Dec 2025, 04:54I copy folder with immich, remove original folder and copy back it.
In my case posgre can`t connect to database.Also it help for NextCloud.Code: Select all
immich_postgres | initdb: error: could not access directory "/var/lib/postgresql/data": Permission denied immich_postgres | The files belonging to this database system will be owned by user "postgres".
Re: TOS 7 Beta Is Available for Testing
Hi Terramaster
I have found I cant copy or move files using file manager since upgrading to TOS7.
I also cant copy or move files using the TNAS mobile app.
T6-423
I have found I cant copy or move files using file manager since upgrading to TOS7.
I also cant copy or move files using the TNAS mobile app.
T6-423
My TNAS
- Device = T6-423
- RAM = 32gb official Terramaster ram
- Disks = 3 x Seagate IronWolf ST400VN006 4TB
- TOS = 7.0.0765
- BIOS = 5.19
- Mobile App = 3.5.0.77




