Clam AV

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AES
Posts: 170
Joined: 22 Nov 2024, 04:52
United States of America

Clam AV

Post by AES »

Besides the wonderful interface, we have a wonderful translation. Does our antivirus make backups? Apparently, this is standard practice in Terramaster.
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TerraMaster F8, TerraMaster F2-425, Syno 218+
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AES
Posts: 170
Joined: 22 Nov 2024, 04:52
United States of America

Re: Clam AV

Post by AES »

How and which directories should I select for scanning if all checkboxes are active in the settings.
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TerraMaster F8, TerraMaster F2-425, Syno 218+
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TMroy
TM Support
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Joined: 10 Mar 2020, 14:04
China

Re: Clam AV

Post by TMroy »

The images you upload is very fuzzy, not possible to read. would you resend again?
To contact our team, please send email to following addresses, remember to replace (at) with @:
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sianderson
Silver Member
Posts: 417
Joined: 02 Aug 2020, 03:42
Great Britain

Re: Clam AV

Post by sianderson »

TMroy wrote: 21 Sep 2025, 14:59 The images you upload is very fuzzy, not possible to read. would you resend again?
you are aware if you click on the images they display in full screen? certainly not fuzzy here they appear crystal clear
F2-424 TOS 7.0.0765
F2-423 TOS 7.0.0765
F2-210 TOS 4.2.44
D4-320

C/O
F4-424 TOS 6.0.794
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TMzethar
TM Support
Posts: 2819
Joined: 27 Oct 2020, 16:43

Re: Clam AV

Post by TMzethar »

Sorry, you have encountered this issue. I have recorded it in the repair checklist.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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AES
Posts: 170
Joined: 22 Nov 2024, 04:52
United States of America

Re: Clam AV

Post by AES »

I suspect that it has frozen and has been scanning this file for a day or more, and I ran a full scan of all disks.
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TerraMaster F8, TerraMaster F2-425, Syno 218+
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CursaYang
TM Support
Posts: 740
Joined: 06 Jan 2025, 16:34
China

Re: Clam AV

Post by CursaYang »

You can enter the top command in the terminal to view the current system's running processes. If there is a risk with the hard disk, this phenomenon may also occur.
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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