
Search not working? nothing working? when will anything work?
Search not working? nothing working? when will anything work?
TerraMaster F8, TerraMaster F2-425, Syno 218+
Re: Search not working? nothing working? when will anything work?
Can you describe your issue in detail? Are you trying to search for images based on their content descriptions?
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Re: Search not working? nothing working? when will anything work?
I'm trying to pick the brains of Terramaster employees and users, it's a completely futile undertaking.
WHERE IS SOMETHING WRITTEN ABOUT THE CONTENT?! MAYBE YOU SAW IT IN THE SCREENSHOT?
THE SEARCH DOESN'T WORK IN PRINCIPLE!!!! AS DOES EVERYTHING ELSE!!!
TerraMaster F8, TerraMaster F2-425, Syno 218+
Re: Search not working? nothing working? when will anything work?
If you refuse to listen, nothing anyone says is going to be heard. I think you need to start again.
F5-221 TOS7.0.0777 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
Re: Search not working? nothing working? when will anything work?
Why does "Search" show me the same photos with almost every request, which have nothing to do with the request?!
Is this a search or a random output of indexed files?!

Is this a search or a random output of indexed files?!

TerraMaster F8, TerraMaster F2-425, Syno 218+
Re: Search not working? nothing working? when will anything work?
Currently, searching based on the description of image content is not supported. You can search for the corresponding file name.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
- sianderson
- Silver Member
- Posts: 417
- Joined: 02 Aug 2020, 03:42

Re: Search not working? nothing working? when will anything work?
just playing devils advocate here though, according to the screenshot he searched for "Best Friend" so why does it show a file called "A51A0288.jpg" what did it pick up on this file name to be displayed as none of the characters in this search exists in the file name?
if its searching the file name wouldn't this show no files rather than any random file?
F2-424 TOS 7.0.0765
F2-423 TOS 7.0.0765
F2-210 TOS 4.2.44
D4-320
C/O
F4-424 TOS 6.0.794
F2-423 TOS 7.0.0765
F2-210 TOS 4.2.44
D4-320
C/O
F4-424 TOS 6.0.794
Re: Search not working? nothing working? when will anything work?
But you may also notice that OP claims to be in USA, but has system set up in Russian language. Then does a search in English (as are the OP's posts) - who knows what the system is going to come up with? I don't think TOS does auto translate yet.
F5-221 TOS7.0.0777 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
Re: Search not working? nothing working? when will anything work?
By default, this feature searches for file names, and if it's a document, it matches the content within it to see if it contains the search information. Currently, it does not support searching within image content, so it only matches some image metadata, which may result in irrelevant results. We plan to rebuild this search function in the next major version.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Re: Search not working? nothing working? when will anything work?
Thank you for your attention, yes the system has Russian language, yes Russia is not a country so I will not choose it but will choose a beautiful flag of a normal country. What kind of complete nonsense is this? No matter how you translate names like A51A0288.jpg, I am sure that Terramaster has the worst, most banal search and there can be no translation, there can be no occurrences of the words that I enter in the search in A51A0288.jpg. It really pisses me off that I have to explain this at all. The search does not work, this is obvious, it constantly squeezes out these files in half the cases. Although there are no words from the search in names like A51A0288.jpg and cannot be.
TerraMaster F8, TerraMaster F2-425, Syno 218+

