Search not working? nothing working? when will anything work?

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AES
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Search not working? nothing working? when will anything work?

Post by AES »

Search not working? nothing working? when will anything work?
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CursaYang
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Re: Search not working? nothing working? when will anything work?

Post by CursaYang »

Can you describe your issue in detail? Are you trying to search for images based on their content descriptions?
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AES
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Re: Search not working? nothing working? when will anything work?

Post by AES »

CursaYang wrote: 19 Aug 2025, 17:56
I'm trying to pick the brains of Terramaster employees and users, it's a completely futile undertaking.

WHERE IS SOMETHING WRITTEN ABOUT THE CONTENT?! MAYBE YOU SAW IT IN THE SCREENSHOT?

THE SEARCH DOESN'T WORK IN PRINCIPLE!!!! AS DOES EVERYTHING ELSE!!!
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Gremlin
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Re: Search not working? nothing working? when will anything work?

Post by Gremlin »

If you refuse to listen, nothing anyone says is going to be heard. I think you need to start again.
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AES
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Re: Search not working? nothing working? when will anything work?

Post by AES »

Why does "Search" show me the same photos with almost every request, which have nothing to do with the request?!

Is this a search or a random output of indexed files?!
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CursaYang
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Re: Search not working? nothing working? when will anything work?

Post by CursaYang »

AES wrote: 02 Sep 2025, 00:20 Why does "Search" show me the same photos with almost every request, which have nothing to do with the request?!

Is this a search or a random output of indexed files?!
Image
Currently, searching based on the description of image content is not supported. You can search for the corresponding file name.
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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sianderson
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Re: Search not working? nothing working? when will anything work?

Post by sianderson »

CursaYang wrote: 02 Sep 2025, 00:41
AES wrote: 02 Sep 2025, 00:20 Why does "Search" show me the same photos with almost every request, which have nothing to do with the request?!

Is this a search or a random output of indexed files?!
Image
Currently, searching based on the description of image content is not supported. You can search for the corresponding file name.
just playing devils advocate here though, according to the screenshot he searched for "Best Friend" so why does it show a file called "A51A0288.jpg" what did it pick up on this file name to be displayed as none of the characters in this search exists in the file name?

if its searching the file name wouldn't this show no files rather than any random file?
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Gremlin
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Re: Search not working? nothing working? when will anything work?

Post by Gremlin »

sianderson wrote: 02 Sep 2025, 07:05
But you may also notice that OP claims to be in USA, but has system set up in Russian language. Then does a search in English (as are the OP's posts) - who knows what the system is going to come up with? I don't think TOS does auto translate yet.
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CursaYang
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Re: Search not working? nothing working? when will anything work?

Post by CursaYang »

By default, this feature searches for file names, and if it's a document, it matches the content within it to see if it contains the search information. Currently, it does not support searching within image content, so it only matches some image metadata, which may result in irrelevant results. We plan to rebuild this search function in the next major version.
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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AES
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Re: Search not working? nothing working? when will anything work?

Post by AES »

Thank you for your attention, yes the system has Russian language, yes Russia is not a country so I will not choose it but will choose a beautiful flag of a normal country. What kind of complete nonsense is this? No matter how you translate names like A51A0288.jpg, I am sure that Terramaster has the worst, most banal search and there can be no translation, there can be no occurrences of the words that I enter in the search in A51A0288.jpg. It really pisses me off that I have to explain this at all. The search does not work, this is obvious, it constantly squeezes out these files in half the cases. Although there are no words from the search in names like A51A0288.jpg and cannot be.
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