TOS6 Standby-Hybernation

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TMeric
TM Product Manager
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Joined: 03 Jul 2023, 11:01

Re: TOS6 Standby-Hybernation

Post by TMeric »

Polo wrote: 15 Jun 2025, 01:18 I have a problem on my F6-424 Max The device puts itself in standby and all my shares and the access interface are no longer available the only way is to press the ON/OFF button and the TOS 6 interface bootup but the device shutdowns I only have problems with this device (the disk sleep is deactivate) ...
Hello, based on your description, I suspect that your NAS may have crashed. To help you pinpoint the issue more accurately, could you provide more information:

1.What is the specific version of your TOS?
2.When you are unable to access the NAS, can you still find the NAS device via TNAS PC?
3.Please go to "Support & Help" > "Debug Mode" to enable debug mode. When the issue occurs again, kindly send the debug log to: support(at)terra-master.com.
To contact our team, please send email to following addresses, remember to replace (at) with @:

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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BurnsyD17
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Joined: 29 Apr 2021, 20:06
United States of America

Re: TOS6 Standby-Hybernation

Post by BurnsyD17 »

luismartin wrote: 16 Apr 2025, 17:58 with a consumption of each disk in standby of 1.2 W. (1.2x12 = 14.4 W)
If you are measuring power consumption at the A/C input, I would offer that depending on efficiency of the included NAS power supply, that 14.4W of standby consumption by just the 12 drives probably translates into close to 20W "at the wall", nearly half the total consumption you've reported. The remainder seems quite reasonable to me for a device sitting mostly idle but still having the ability to "wake up" and provide a service. Besides, what would you propose tells the NAS when to come out of hibernation?

You >could< go into BIOS and tweak the CPU performance settings if the ~20W idle consumption really bugs you, but that's likely going to lead to reduced performance. You could also try playing with enabling Wake On LAN, and see if powering it off when you're not using it but WOL turns it on fits your use case.
BurnsyD
F4-210 (TOS4.2.41) 4x8TB <- retired
F4-423 (TOS6.0.750) 4x8TB (21.8TB usable) + 2xM.2 (1 for TOS, 1 for HyperCache)
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luismartin
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Re: TOS6 Standby-Hybernation

Post by luismartin »

Thank you very much for your response, performance is not something that worries me too much because I am the only user of the NAS.
The consumption in hibernation is a little less than half of the consumption when it is active, (from 90-95W to 40 in hibernation), what I really complain about and what bothers me is that when I turn on the NAS it seems that all the disks boot at the same time, but after booting from hibernation with WOL, the boot is similar to an electric start because it takes almost the same time.
The support told me that this is to avoid a very high consumption of the power supply but I would like that from the firmware there was a setting so that the disks boot at the same time after hibernation (the user running the risks if there really were any).
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TMroy
TM Support
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Joined: 10 Mar 2020, 14:04
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Re: TOS6 Standby-Hybernation

Post by TMroy »

Thank you for sharing your insights! When implementing a solution, we prioritize applicability across common use cases to ensure it serves as the optimal choice for the majority of users. Regarding the drive initialization sequence, this is inherently tied to hardware design constraints and cannot be resolved through operating system updates alone. Given your NAS configuration with up to 12 drives, we kindly request your patience during this process. We appreciate your understanding as we work through hardware-level dependencies.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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