[Help] Restart resulting in reinitialisation

Initialization of newly purchased TNAS or re-installation of your TNAS
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devvbot
Posts: 2
Joined: 10 Jan 2025, 14:20
Ireland

[Help] Restart resulting in reinitialisation

Post by devvbot »

Hi All,

I have a terramaster f4-424 pro. My OS is installed on an M.2 and I have 4 drives in my raid array. When I restart the device, it goes into the new startup sequence again. It doesnt seem to keep my TOS5 setup.

Any idea why this could be happening?
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TMzethar
TM Support
Posts: 3015
Joined: 27 Oct 2020, 16:43

Re: [Help] Restart resulting in reinitialisation

Post by TMzethar »

Hi.
TOS5 cannot be installed on individual drives alone. Instead, it must still be installed on each drive used for the storage pool.
For your F4-424 Pro, if you want to install TOS only on an SSD, you can refer to this guide on how to burn the NAS's built-in USB with a TOS6-specific version: viewtopic.php?t=6433.
Then reinstall TOS6 and choose the SSD as the only installation target.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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monkas
Posts: 1
Joined: 18 Jun 2025, 03:37
Burundi

Re: [Help] Restart resulting in reinitialisation

Post by monkas »

Hey! That definitely sounds like something’s off. If it’s going through the startup sequence every time, it might not be saving the config to the M.2 properly. Could be an issue with the M.2 not being recognized as the system drive during boot, or a failed OS install. You might want to check boot priority in BIOS (if accessible), and make sure the M.2 is healthy and supported. Reinstalling TOS5 might help too, just to rule out a corrupted install.
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Gremlin
Gold Member
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Joined: 02 Dec 2022, 22:31
Great Britain

Re: [Help] Restart resulting in reinitialisation

Post by Gremlin »

It's an odd situation. Given that TOS5 is intended to be installed on all drives in Raid-1 configuration for the o/s PLUS it is not a good idea to install raid on a combination of nvme and hdd you really need to think about a complete re-install using TOS6.
F5-221 TOS7.0.1105 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.1105 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.1105 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.1105 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
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TMjack
TM Support
Posts: 194
Joined: 27 Oct 2020, 08:41

Re: [Help] Restart resulting in reinitialisation

Post by TMjack »

The BIOS of the F4-424 Pro product has the TOS Boot First feature enabled by default. When TOS is installed on the HDD, M.2 SSD, and USB device, the system will boot in the following order: HDD > M.2 > USB.

If you wish to change the boot order, you need to enter the BIOS interface, disable the TOS Boot First feature, and then set the M.2 SSD as the first boot priority.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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