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Impossible to setup OneDrive on CloudSync
Re: Impossible to setup OneDrive on CloudSync
To contact our team, please send email to following addresses, remember to replace (at) with @
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Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Impossible to setup OneDrive on CloudSync
Did you ever manage to get this resolved? I am encountering the same issue?
Re: Impossible to setup OneDrive on CloudSync
Still not working on my F2. The latest update to onedrive allows it to authnticate (seemingly), but the app gets stuck in some sort of loop wherupon the next step to configuring the folders to sync doesnt become available.
Re: Impossible to setup OneDrive on CloudSync
We found that the performance of different Onedrive accounts is inconsistent. We are investigating the cause of the problem.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Impossible to setup OneDrive on CloudSync
Hi,
Any resolution? What's it been now... A year?
Come on guys...
We spent good money in good faith on your product and it's just... Broken. This isn't cool.
Any resolution? What's it been now... A year?
Come on guys...
We spent good money in good faith on your product and it's just... Broken. This isn't cool.
Re: Impossible to setup OneDrive on CloudSync
A new CloudSync app was released a week ago to address the issue of OneDrive being unable to establish connections. Please update it.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Impossible to setup OneDrive on CloudSync
Thank you I will try that now - although the UI shows last update was in Dec 2024 and that I am up to date. I will uninstall and reinstall.
I don't know if that's just an error in the documentation.
Re: Impossible to setup OneDrive on CloudSync
Based on the version information, it appears you are using TOS4. There are currently no plans to provide updates for the OneDrive app with this TOS version.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Impossible to setup OneDrive on CloudSync
For real?
I bought the thing with cloud sync functionality as a key need - now you guys aren't going to support the software?
How do..I get my money back?
Re: Impossible to setup OneDrive on CloudSync
I used to have the same problem a few TOSversions ago. Turned out that Edge was to blame, using Chrome there was no problem at all.
Right now it works fine using Edge, no idea when something changed. I don't think it's related to TOS.
Right now it works fine using Edge, no idea when something changed. I don't think it's related to TOS.
F5-221 - TOS7.0.0765 - 5x4TB TRAID - 1x4TB Single USB - 2x4TB HwRAID1 USB
F2-221 - TOS7.0.0765 - 2x3TB JBOD - 1x4TB Single USB
F2-221 - TOS7.0.0765 - 2x3TB JBOD - 1x4TB Single USB


