Impossible to setup OneDrive on CloudSync

CloudSync is a cloud drive synchronization application for fast and secure data synchronization between your TNAS and cloud drives.
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EthanLiu
TM Product Manager
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Re: Impossible to setup OneDrive on CloudSync

Post by EthanLiu »

Dgram wrote: 10 Jan 2025, 01:12
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emoll
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Re: Impossible to setup OneDrive on CloudSync

Post by emoll »

Did you ever manage to get this resolved? I am encountering the same issue?
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mikesbet
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Re: Impossible to setup OneDrive on CloudSync

Post by mikesbet »

Still not working on my F2. The latest update to onedrive allows it to authnticate (seemingly), but the app gets stuck in some sort of loop wherupon the next step to configuring the folders to sync doesnt become available.
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TMzethar
TM Support
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Re: Impossible to setup OneDrive on CloudSync

Post by TMzethar »

mikesbet wrote: 11 Feb 2025, 18:38 Still not working on my F2. The latest update to onedrive allows it to authnticate (seemingly), but the app gets stuck in some sort of loop wherupon the next step to configuring the folders to sync doesnt become available.
We found that the performance of different Onedrive accounts is inconsistent. We are investigating the cause of the problem.
To contact our team, please send email to following addresses, remember to replace (at) with @:
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mikesbet
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Re: Impossible to setup OneDrive on CloudSync

Post by mikesbet »

Hi,

Any resolution? What's it been now... A year?

Come on guys...

We spent good money in good faith on your product and it's just... Broken. This isn't cool.
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TMzethar
TM Support
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Re: Impossible to setup OneDrive on CloudSync

Post by TMzethar »

mikesbet wrote: 15 Mar 2025, 19:28
A new CloudSync app was released a week ago to address the issue of OneDrive being unable to establish connections. Please update it.
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mikesbet
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Re: Impossible to setup OneDrive on CloudSync

Post by mikesbet »

TMzethar wrote: 17 Mar 2025, 18:32
mikesbet wrote: 15 Mar 2025, 19:28
A new CloudSync app was released a week ago to address the issue of OneDrive being unable to establish connections. Please update it.
Thank you I will try that now - although the UI shows last update was in Dec 2024 and that I am up to date. I will uninstall and reinstall.

I don't know if that's just an error in the documentation.
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TMzethar
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Re: Impossible to setup OneDrive on CloudSync

Post by TMzethar »

mikesbet wrote: 17 Mar 2025, 18:46
Based on the version information, it appears you are using TOS4. There are currently no plans to provide updates for the OneDrive app with this TOS version.
To contact our team, please send email to following addresses, remember to replace (at) with @:
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mikesbet
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Re: Impossible to setup OneDrive on CloudSync

Post by mikesbet »

TMzethar wrote: 18 Mar 2025, 18:45
mikesbet wrote: 17 Mar 2025, 18:46
Based on the version information, it appears you are using TOS4. There are currently no plans to provide updates for the OneDrive app with this TOS version.
For real?

I bought the thing with cloud sync functionality as a key need - now you guys aren't going to support the software?

How do..I get my money back?
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OttO1916
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Joined: 06 Oct 2024, 04:40
Netherlands

Re: Impossible to setup OneDrive on CloudSync

Post by OttO1916 »

I used to have the same problem a few TOSversions ago. Turned out that Edge was to blame, using Chrome there was no problem at all.
Right now it works fine using Edge, no idea when something changed. I don't think it's related to TOS.
F5-221 - TOS7.0.0765 - 5x4TB TRAID - 1x4TB Single USB - 2x4TB HwRAID1 USB
F2-221 - TOS7.0.0765 - 2x3TB JBOD - 1x4TB Single USB
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