When using the D16 Thunderbolt 3 device on Windows 11, a blue screen issue may occur.

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TMzethar
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Joined: 27 Oct 2020, 16:43

When using the D16 Thunderbolt 3 device on Windows 11, a blue screen issue may occur.

Post by TMzethar »

Applicable Models
D16 Thunderbolt 3

Fault phenomena and solutions
If you encounter a blue screen problem while using the D16 Thunderbolt 3 device on Windows 11, it is recommended to rule out the following:
The D16 Thunderbolt 3 device does not support Windows Thunderbolt 4.
It is recommended that you use the device on a Windows Thunderbolt 3, MacOS Thunderbolt 4, or MacOS Thunderbolt 3 interface.
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Technical team: support(at)terra-master.com (for technical support)
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